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Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Regency Boston Cambridge is a prestigious hotel located in the vibrant and innovative city of Cambridge, Massachusetts. Situated in the heart of Kendall Square, this modern hotel is renowned for its state-of-the-art facilities, contemporary design, and exceptional service standards. As part of the Hyatt Regency brand, the hotel caters to a diverse clientele, ranging from international business travelers to leisure guests seeking a memorable experience in one of the most dynamic neighborhoods in Boston. The hotel’s commitment to providing superior hospitality services creates a welcoming environment not only for its guests but also for its employees, encouraging a culture... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience with cash handling and point-of-sale systems
  • Excellent customer service skills
  • Strong communication skills
  • Read, write and speak English fluently
  • High energy and enthusiasm
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Ability to work flexible schedules, including weekends and holidays
  • Role is for May - August

Job Qualifications

  • Excellent customer service skills
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Experience with cash handling and point-of-sale systems
  • High school diploma or equivalent
  • Read, write and speak English fluently
  • High energy and enthusiasm
  • Ability to work flexible schedules, including weekends and holidays

Job Duties

  • Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
  • Provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • Maintain a clean and organized work area, including the cashier station and lobby
  • Collaborate with other departments to ensure seamless guest experiences
  • Offer suggestions and recommendations for nearby attractions, dining options, and activities
  • Demonstrate a proactive approach in resolving guest issues or concerns
  • Uphold the hotel/resort's brand standards and contribute to a positive team culture

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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