Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Career Development
Employee Discounts
Paid Time Off
Job Description
Land Rover Darien, a proud member of the Penske Automotive Group, is a leading dealership known for delivering premium automotive experiences. As part of the Penske Automotive Group, a Fortune 500 company celebrated for its excellence within the automotive industry, Land Rover Darien stands out for its commitment to exceptional service and customer satisfaction. The dealership upholds strong values centered around integrity, professionalism, and teamwork, creating a workplace culture that promotes positive experiences both for customers and employees. With its established reputation, Land Rover Darien not only provides high-quality Land Rover vehicles but also offers comprehensive automotive solutions encompassing sales, service, and finance, maintaining a customer-focused approach throughout each interaction.
We are currently seeking a friendly and professional Greeter to join our dynamic dealership team. This position plays a crucial role as the first point of contact for customers, whether they arrive in person or reach out via phone. The Greeter is responsible for creating an outstanding first impression by warmly welcoming guests and efficiently connecting them with the appropriate team members to ensure an excellent customer experience. This role requires a genuine passion for customer service, excellent communication capabilities, and the ability to work effectively in a fast-paced, results-driven environment.
At Penske Automotive Group, where Land Rover Darien operates, we offer a positive and inclusive workplace environment that fosters professional growth and achievement. Our Greeters are vital in exemplifying the company’s values by providing courteous and accurate assistance to customers and vendors alike. Working in this position will also present opportunities to develop technical expertise, including managing telephone switchboards and maintaining accurate customer information in sales control systems.
Joining our team means you will benefit from a comprehensive package that includes healthcare options (medical, dental, and vision), a 401k retirement savings plan with company matching, and an array of training programs designed to enhance your career trajectory. We encourage collaboration and teamwork, fostering an environment where every employee can contribute to our shared mission of delivering the best automotive experience possible. If you are enthusiastic about providing extraordinary customer service and ready to be part of a distinguished dealership group, Land Rover Darien offers a rewarding career path where your efforts are recognized and valued. We are hiring immediately and invite committed individuals to apply and become part of a best-in-class team dedicated to excellence in the automotive industry.
We are currently seeking a friendly and professional Greeter to join our dynamic dealership team. This position plays a crucial role as the first point of contact for customers, whether they arrive in person or reach out via phone. The Greeter is responsible for creating an outstanding first impression by warmly welcoming guests and efficiently connecting them with the appropriate team members to ensure an excellent customer experience. This role requires a genuine passion for customer service, excellent communication capabilities, and the ability to work effectively in a fast-paced, results-driven environment.
At Penske Automotive Group, where Land Rover Darien operates, we offer a positive and inclusive workplace environment that fosters professional growth and achievement. Our Greeters are vital in exemplifying the company’s values by providing courteous and accurate assistance to customers and vendors alike. Working in this position will also present opportunities to develop technical expertise, including managing telephone switchboards and maintaining accurate customer information in sales control systems.
Joining our team means you will benefit from a comprehensive package that includes healthcare options (medical, dental, and vision), a 401k retirement savings plan with company matching, and an array of training programs designed to enhance your career trajectory. We encourage collaboration and teamwork, fostering an environment where every employee can contribute to our shared mission of delivering the best automotive experience possible. If you are enthusiastic about providing extraordinary customer service and ready to be part of a distinguished dealership group, Land Rover Darien offers a rewarding career path where your efforts are recognized and valued. We are hiring immediately and invite committed individuals to apply and become part of a best-in-class team dedicated to excellence in the automotive industry.
Job Requirements
- Genuine interest in providing exceptional customer service
- Friendliness and enthusiasm
- Reliability
- Excellent communication and organizational skills
- Strong work ethic
- Ability to work flexible hours including non-traditional shifts
- Ability to maintain professionalism and accuracy under pressure
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities
- Ability to work effectively in a fast-paced environment
- Positive team-player attitude
- Basic technical proficiency with telephone systems and customer databases
Job Duties
- Greet customers professionally by phone and in person
- Connect customers promptly with the appropriate dealership team member
- Manage telephone switchboards to handle inbound calls
- Enter basic customer demographic information into sales control systems
- Support sales and service teams during events and busy periods
- Provide prompt assistance with courtesy, accuracy, and professionalism
- Collaborate with team members to enhance customer experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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