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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan
Career Development
Employee Discounts
Paid Time Off
Job Description
Land Rover Darien, a proud member of the Penske Automotive Group, is a leading dealership known for delivering premium automotive experiences. As part of the Penske Automotive Group, a Fortune 500 company celebrated for its excellence within the automotive industry, Land Rover Darien stands out for its commitment to exceptional service and customer satisfaction. The dealership upholds strong values centered around integrity, professionalism, and teamwork, creating a workplace culture that promotes positive experiences both for customers and employees. With its established reputation, Land Rover Darien not only provides high-quality Land Rover vehicles but also offers comprehensive automotive solutions encompassing sales,... Show More
Job Requirements
- Genuine interest in providing exceptional customer service
- Friendliness and enthusiasm
- Reliability
- Excellent communication and organizational skills
- Strong work ethic
- Ability to work flexible hours including non-traditional shifts
- Ability to maintain professionalism and accuracy under pressure
Job Qualifications
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities
- Ability to work effectively in a fast-paced environment
- Positive team-player attitude
- Basic technical proficiency with telephone systems and customer databases
Job Duties
- Greet customers professionally by phone and in person
- Connect customers promptly with the appropriate dealership team member
- Manage telephone switchboards to handle inbound calls
- Enter basic customer demographic information into sales control systems
- Support sales and service teams during events and busy periods
- Provide prompt assistance with courtesy, accuracy, and professionalism
- Collaborate with team members to enhance customer experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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