Grand Sierra Resort and Casino logo

Grand Café Busser/Runner - Part Time Swing/Grave Shift

Job Overview

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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Meal allowance
Retirement Plan
flexible schedule
Workplace training

Job Description

The hiring establishment is a well-regarded restaurant known for its commitment to excellent guest service and delivering a memorable dining experience. This establishment prides itself on maintaining a professional and welcoming atmosphere, ensuring that every guest is greeted with responsive and gracious service. As a team-oriented restaurant, it focuses strongly on collaboration among its staff, including management, chefs, servers, and support teams, to continually meet the needs of its diverse clientele. Guests can expect a polished dining environment where cleanliness and order are top priorities, with attention to detail from all team members being paramount.

The role being offered is a critical support position within the restaurant, designed for individuals who are dedicated to providing seamless service and maintaining the smooth operation of the dining area. This position involves being the first point of contact for guests, requiring promptness in welcoming them and anticipating their needs in real time. The individual will work closely with servers, chefs, and other staff to ensure orders are fulfilled accurately and efficiently while maintaining cleanliness standards of tables, seating areas, and dishware. Responsibilities also extend to assisting with set-up and break-down duties during all service periods, including managing to-go orders and stocking beverage stations. Moreover, this role plays an integral part in ensuring an ongoing flow of service by expediting kitchen orders and supporting team communication.

Candidates must be prepared to participate in pre-shift meetings and stay updated on new menu items to better serve guests and assist team members. The work environment is dynamic and physically active, requiring individuals to frequently stand, walk, bend, and lift items throughout their shift. The establishment prioritizes safety and accessibility, offering reasonable accommodations for individuals with disabilities. This employment opportunity is ideal for team players who enjoy fast-paced environments, have a keen eye for cleanliness and detail, and possess strong communication skills in English. The position demands flexibility to work various shifts including nights, weekends, and holidays as required by business needs. This role is open to candidates aged 16 and above and welcomes any combination of education, training, or work experience that contributes to the required knowledge, skills, and abilities.

Job Requirements

  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
  • Must be a minimum of 16 years of age
  • Ability to operate glassware washing machine
  • Ability to communicate effectively in English
  • Ability to lift or carry up to 50lbs frequently
  • Ability to stand and walk for long periods
  • Availability to work flexible shifts including weekends, nights, and holidays

Job Qualifications

  • Knowledge of and ability to identify menu products
  • Must be able to work in a team environment
  • Ability to operate a glassware washing machine and to re-fill ice bins and beer bins, utilizing ice machines
  • Knowledge of the dish room, including separating silverware, dishes & glassware appropriately
  • Candidate must be able to communicate in English, both in written and oral form
  • Ability of simple reading, math, writing and task completion skills is required
  • Must have the following skills: compiling, coordination, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making
  • Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
  • Must be a minimum of 16 years of age

Job Duties

  • Promptly welcome all guests and ensure they receive responsive, professional, and gracious service always
  • Anticipate the guests’ needs and respond appropriately with a sense of urgency to maintain a productive working relationship with all guests and deliver necessary items
  • Effectively communicate with management, chefs, and culinary staff to fulfill and address any issues or needs requested by guests and other team members
  • Clear tables after guests leave, promptly clean tabletops/seating area, thoroughly clean the booths and chairs, and take tableware to the dish room
  • Assist servers in pre-bus and busing tables
  • Pre-bussing includes clearing, wiping tabletops, chairs & booths, and setting tables
  • Help set up to-go/pick up area and help deliver to-go orders to host desk to be picked up by guests
  • Refill beverages as necessary
  • Set and reset tables and side stations before, during and after service periods
  • Deliver food orders to tables
  • Ensure all machines are cleaned properly
  • Fold/roll napkins when needed and keep silverware polished
  • Reset tables in a timely and efficient manner
  • Participate in Pre-Shift meetings and learn new menu items
  • Assist the kitchen in expediting the service process to maintain the flow of service
  • Maintain general cleanliness in dining room during service periods
  • Responsible for taking, compiling and delivering and putting away warehouse orders
  • Any other duties as assigned within the scope of this position

Job Criteria

Experience

Entry Level (1-2 years)


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