Graduate Assistant - Reservation and Event Services

Carroll University, rooted in its Presbyterian (U.S.A.) heritage, is a private liberal arts institution dedicated to fostering a socially just environment. The university emphasizes respect for diversity, equity, inclusion, and a sense of belonging amongst its community members. Committed to these values, Carroll University actively seeks applicants who demonstrate a profound understanding of social justice and who can inspire and engage a diverse student population. Known for its vibrant campus life and comprehensive academic programs, the university supports a wide range of events and services to enhance student and community experience throughout the year.

Carroll University is currently seeking a Graduate Assistant for Reservations and Event Services to play a pivotal role in the management and coordination of campus events, including the university’s Summer Camps and Conferences. This position is integral to supporting the Director and the Reservations and Event Services staff by overseeing the supervision of student employees such as Fellows, Supervisors, and a general staff of about 25 individuals. The Graduate Assistant will provide critical administrative support, handle scheduling and client relations through the university’s reservation system, and ensure smooth coordination across multiple departments to maintain high standards of event execution. The role requires a balance of customer service, administrative skills, and leadership, especially as the assistant supports staff management and event logistics both during and outside standard business hours.

This Graduate Assistant role is designed for current full-time graduate students enrolled at Carroll University or those approved for certain graduate programs. The position demands flexibility to work evening and weekend hours and to participate in an emergency on-call rotation during summer camps, highlighting the role’s dynamic and hands-on nature. Ideal candidates will have experience working in higher education or an events environment, strong communication skills, and the ability to work effectively in a diverse and collaborative setting. Supervisory experience and proficiency with Microsoft applications are desirable. The position also includes physical responsibilities such as lifting up to 50 pounds and walking for extended periods, reflecting the day-to-day realities of event and facility coordination.

By joining Carroll University in this role, the Graduate Assistant will gain valuable experience in event and student staff management within a collegiate setting that champions social justice and community engagement. The role offers a unique opportunity to contribute to the university’s mission while developing professional skills in event planning, cross-departmental collaboration, and leadership. The assistant will work closely with various campus units including Dining Services, Public Safety, Facilities, Residence Life, and Information Technology, ensuring a well-rounded and impactful student and client experience during university events. This position is not only crucial to the logistical success of campus events but also plays a vital role in upholding Carroll University’s commitment to equity and inclusion across all facets of campus life.