Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.45
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to excellence, innovation, and delivering an exceptional guest experience. Among its many distinguished brands, the Autograph Collection stands out as a curated portfolio of unique, independent four and five-star hotels that attract discerning travelers seeking memorable and personalized stays. The Autograph Collection prides itself on originality, bold character, and quality, resonating with "The Individualist" – travelers who view lodging as an integral part of their personal narrative and adventure.

Located in San Juan Capistrano, California, the Autograph Collection hotel at 26907 Old Mission Rd is seeking dedicated and enthusiastic individuals for a full-time Food and Beverage Non-Management position. This role is hourly paid at $23.45 per hour and offers an opportunity to be part of a dynamic team within a prestigious hospitality environment. The position is not remote and requires on-site presence to maintain the highest standards of guest service and operational efficiency.

As a Food and Beverage team member, you will play a vital role in ensuring the smooth operation of the coffee cart and food service areas, providing guests with a welcoming and professional experience. Responsibilities include completing opening and closing duties such as setting up and maintaining supplies and tools, cleaning equipment and assigned areas, managing cash transactions, and preparing food and coffee beverages. Using the MICROS system for order entry and payment processing, you will engage directly with guests, offering personalized service that meets Marriott's rigorous standards.

The role requires adherence to all company policies including safety and security protocols, maintaining cleanliness, and supporting a team-oriented environment. You will be responsible for securing the cash bank at the end of the shift, resolving discrepancies, and ensuring all areas are orderly and guest-ready throughout your shift. The position demands physical stamina including the ability to stand or walk for extended periods, lift and carry items up to 25 pounds, and perform repetitive tasks requiring fine motor skills.

In this position, Marriott International emphasizes professional development and inclusion, welcoming individuals from diverse backgrounds and experiences. Employees are supported through comprehensive safety training and certifications, and the workplace culture encourages positive relationships and teamwork. This opportunity is ideal for individuals seeking to enter the hospitality industry or grow within it, even those without prior related work experience or supervisory background.

Joining the Autograph Collection means becoming part of a global network of hospitality professionals committed to excellence, innovation, and memorable guest interactions. Marriott International’s values of diversity, equity, and inclusion are actively promoted, making this role a gateway to a rewarding career within an organization that values its associates and their unique contributions. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself with Marriott International.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to stand, sit, or walk for extended periods
  • ability to lift, carry, push, pull, and place objects up to 25 pounds without assistance
  • ability to perform fine motor skills and hand-eye coordination tasks
  • ability to move through narrow, confined, or elevated spaces
  • ability to ascend and descend stairs or service ramps
  • ability to reach overhead and below knees including bending, twisting, pulling, and stooping

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • strong communication skills
  • ability to operate cash register/MICROS system
  • ability to prepare food and coffee beverages
  • adherence to company policies and safety standards
  • ability to work collaboratively in a team environment
  • commitment to customer service excellence
  • ability to maintain professionalism and confidentiality

Job Duties

  • Complete opening and closing duties including setting up supplies and tools
  • clean equipment and areas
  • lock doors
  • set up, stock, and maintain work areas
  • input orders into cash register system and collect payment
  • take orders and record in MICROS system
  • prepare food and coffee beverages
  • ensure appliances like coffee makers are turned on/off at appropriate times
  • bus coffee cart areas and tables
  • clean dishes, utensils, work areas, tables, and equipment throughout the day
  • obtain change for expected business levels
  • count bank at shift end and complete cashier reports
  • resolve discrepancies and secure bank
  • follow company safety and security policies
  • report accidents and unsafe work conditions
  • complete safety training and certifications
  • maintain clean and professional uniform and appearance
  • protect company assets and confidentiality
  • welcome and acknowledge guests per company standards
  • anticipate and address guest service needs
  • assist individuals with disabilities
  • communicate clearly and professionally
  • develop positive working relationships and support team goals
  • ensure adherence to quality standards
  • visually inspect tools and equipment
  • stand, sit, or walk for extended periods
  • lift and move objects weighing up to 25 pounds
  • perform other reasonable duties as requested by supervisors

Job Criteria

Experience

No experience required


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