Gourmet Coffee Attendant

TownePlace Suites by Marriott International is a leading extended stay hotel brand known for its fun, casual, and residential atmosphere. Catering to guests who seek comfort and productivity during long trips, each suite features a full kitchen to provide a home-like experience. As part of Marriott International's extensive portfolio of trusted hospitality brands, TownePlace Suites emphasizes a welcoming environment where every guest and team member feels at home. The brand prides itself on creating spaces that are thoughtful and comfortable, with subtle personal touches and small gestures that brighten days and improve stays. Associates at TownePlace Suites enjoy a collaborative work environment where teamwork is valued, and success is shared. The culture promotes professionalism with a friendly approach, where colleagues support each other with genuine smiles and helpful attitudes.

The position available at TownePlace Suites is a vital role focused on ensuring exceptional guest experiences through a variety of operational and customer service responsibilities. This role involves completing all opening and closing duties including preparing necessary supplies and tools, cleaning and securing equipment, and locking doors. The associate will maintain and stock work areas, process guest orders using the MICROS system, handle cash transactions, and prepare food and beverage items such as coffee. Attention to detail is critical as the role requires checking and ensuring appliances like coffee makers are operated at correct times. Maintaining cleanliness throughout the workday, including bussing tables and kitchen areas, is essential. Financial responsibilities include counting the cash bank, completing cash reports, resolving discrepancies, securing receipts, and safeguarding company assets.

Safety and security are paramount, with the role requiring adherence to company policies, reporting accidents or unsafe conditions immediately to management and completing necessary training. The professional appearance and conduct of the associate are important as the role involves direct interaction with guests. Associates are expected to welcome guests warmly, anticipate service needs, assist individuals with disabilities, and thank guests sincerely, embodying the brand's commitment to quality customer service. Furthermore, the role demands clear and professional communication, strong teamwork, and the ability to support collective goals within the team.

Physical requirements include standing, sitting, or walking for extended periods, moving objects up to 25 pounds, performing tasks requiring fine motor skills, and navigating confined or elevated spaces. The role is dynamic, requiring physical activity such as bending, twisting, pulling, and stooping throughout shifts.

This position is ideal for individuals seeking an entry-level opportunity in the hospitality industry, offering the chance to develop foundational skills in guest services and operational efficiency within a globally recognized hospitality brand. It offers a supportive environment that fosters growth, diversity, and inclusion. Working at TownePlace Suites means becoming part of an amazing global team dedicated to delivering comfort and a positive experience to every guest while allowing team members to be the best versions of themselves.