Golf Operations Manager

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $40,584.70 - $49,886.46

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Gym membership

Tuition Assistance

Job Description

Wynn Las Vegas is an iconic luxury resort and casino located in the vibrant city of Las Vegas, Nevada. Renowned for its world-class amenities, exceptional guest services, and commitment to excellence, Wynn Las Vegas offers a sophisticated and immersive experience for visitors seeking unparalleled leisure and entertainment. The resort features elegant accommodations, a variety of fine dining options, high-end retail outlets, and an extensive array of entertainment venues. Among its many attractions is the Wynn Golf Club, a premier golf facility that combines scenic beauty with top-tier operational standards to provide guests with an extraordinary golfing experience. As a leading... Show More

Job Requirements

Minimum of 5 years of experience in golf course operations or related field
Must be 21 years of age or older
Flexibility with working various shifts based on operational demands including opening and closing shifts and weekends
Excellent customer service and interpersonal skills
Excellent organizational and administrative skills with strong attention to detail
Demonstrated ability to lead and motivate a team
In-depth knowledge of golf rules, etiquette, and industry trends

Job Qualifications

Minimum of 5 years of experience in golf course operations or related field
PGA certification preferred
Proven track record in managing golf facilities and driving revenue growth
Proficiency in golf operations, customer service, and guest experience
Proficiency in Microsoft Office and familiarity with golf course management software
Must be 21 years of age or older
Flexibility with working various shifts based on operational demands including opening and closing shifts and weekends
Excellent customer service and interpersonal skills
Excellent organizational and administrative skills with strong attention to detail
Demonstrated ability to lead and motivate a team
In-depth knowledge of golf rules, etiquette, and industry trends

Job Duties

Oversee daily golf operations, manages workload and priorities of team, ensuring Wynn's core values and quality standards are met
Ensures cleanliness and appearance for all golf operations facilities which include but are not limited to the Pro Shop, Locker Rooms, Golf Cart Staging area (front and back of house) and Warm-up area
Responsible for managing all levels of staff including Supervisors, Caddies, Locker Room Attendants, and Cart Attendants
Supervise and develop Golf Operations Supervisors including hiring, scheduling, assigning work, reviewing performance, and employee engagement
Manage operational accounting processes, including gratuity distribution, time clock punches, and payroll accuracy
Must focus on main driver of employee engagement and guest satisfaction and coordinates with all levels of management to maintain the highest level of guest service standards
Ensure supervisors hold staff accountable for guest service, cleanliness, and professional appearance
Provide clear direction, establish goals, and monitor progress
Maintain high visibility on property to guests and employees, addressing operational issues promptly and professionally
Stay current with industry trends and implement best practices in golf operations
Develop and implement strategies to increase revenue and improve customer satisfaction
Ensure staff is equipped with all tools to serve the guests' needs
Enforce compliance with all relevant regulations and standards
Manage inventory, equipment, and supply levels for operational efficiency
Demonstrate problem negotiation, problem solving & decision-making skills
Lead efforts to improve guest satisfaction and retention and address guest concerns promptly

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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