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Four Seasons Hotels Limited logo

Goldfinch Tavern Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $90,000.00 - $100,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid holidays
complimentary room nights
discounted room rates
Complimentary Meals
Uniform care
Employee assistance program
Parental leave
short-term disability
Life insurance
Bereavement Pay
Jury Duty Pay
Tuition Reimbursement
training programs

Job Description

Four Seasons is recognized globally as a leader in luxury hospitality, renowned for its dedication to personalized service and exceptional guest experiences. With a foundation deeply rooted in the belief that people are our greatest asset, Four Seasons motivates and nurtures its team members to push boundaries and grow professionally. This ethos of collective ambition and respect fosters a unique workplace culture defined by genuine heart and excellence. Around the world, our associates contribute to our legacy by delivering memorable experiences that delight our guests, residents, and partners alike. Our world-class culture and commitment to employee well-being create an environment... Show More

Job Requirements

  • Bachelor's degree in hotel or restaurant management
  • minimum of two years of experience as a Restaurant General Manager in a full service restaurant or luxury hotel
  • proven leadership skills in managing and developing teams
  • strong knowledge of food and beverage operations and controls
  • proficiency with related computer and software systems
  • ability to work in a fast-paced, guest-focused environment
  • excellent communication and interpersonal skills
  • U.S. work authorization
  • ability to handle guest concerns and resolve conflicts promptly
  • commitment to uphold Four Seasons' work rules and standards

Job Qualifications

  • Bachelor's degree specializing in hotel or restaurant management
  • minimum two years of Restaurant General Manager leadership experience in a full service restaurant or luxury hotel environment
  • demonstrated experience in leading and developing management teams
  • knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
  • proficient in operating computer equipment and food and beverage management systems including MICROS, Microsoft Office, OpenTable, and labor management and payroll systems
  • positive attitude with a collaborative and uplifting team approach
  • ability to proactively anticipate and prioritize guest needs
  • energetic and professional approach to craft

Job Duties

  • Select, train, evaluate, lead, motivate, coach, oversee, and discipline all employees in Goldfinch Tavern to ensure that established cultural and core standards are met
  • manage daily responsibilities and planning for outlet operation
  • be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, residents and group contacts
  • describe and ensure the quality of all food items, ingredients, and preparation methods as well as provide expert knowledge of wine and spirits
  • control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
  • attend regular operational meetings to ensure effective coordination and cooperation between departments
  • observe the physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed
  • comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • work harmoniously and professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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