Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Paid holidays
complimentary room nights
discounted room rates
Complimentary Meals
Uniform care
Employee assistance program
Parental leave
short-term disability
Life insurance
Bereavement Pay
Jury Duty Pay
Tuition Reimbursement
training programs
Job Description
Four Seasons is recognized globally as a leader in luxury hospitality, renowned for its dedication to personalized service and exceptional guest experiences. With a foundation deeply rooted in the belief that people are our greatest asset, Four Seasons motivates and nurtures its team members to push boundaries and grow professionally. This ethos of collective ambition and respect fosters a unique workplace culture defined by genuine heart and excellence. Around the world, our associates contribute to our legacy by delivering memorable experiences that delight our guests, residents, and partners alike. Our world-class culture and commitment to employee well-being create an environment where staff can thrive and guests feel truly valued and cared for.
Situated in the bustling, scenic city of Seattle, the Four Seasons Hotel Seattle offers an inviting urban retreat framed by the majestic natural beauty of the Pacific Northwest. Nestled in the heart of downtown, next to the Seattle Art Museum and iconic Pike Place Market, and overlooking the sparkling waters of Elliott Bay, the hotel perfectly blends luxury with local culture and charm. This location captures the essence of Seattle's blend of urban sophistication and outdoor adventure, making it an inspiring place to both work and visit.
The Four Seasons Hotel Seattle is currently seeking a highly motivated and experienced Restaurant General Manager for Goldfinch Tavern, its acclaimed in-house dining establishment. This full-time role offers a competitive salary range of $90,000 to $100,000 annually, dependent on experience, and requires candidates to have valid U.S. work authorization. The Restaurant General Manager will play a pivotal role in orchestrating the daily operations of Goldfinch Tavern, ensuring the delivery of award-winning service, and that both guests and team members enjoy an exceptional dining environment.
The General Manager will be responsible for leading a dedicated team by selecting, training, evaluating, and motivating staff to maintain the brand’s core standards and cultural values. They will manage the operational aspects including labor scheduling, cost control, purchasing, inventory, and cash flow management. Visibility on the floor and immediate response to guest feedback will be critical components to promote excellent customer relations and resolve any issues effectively. Additionally, the GM will oversee the quality assurance of all food and beverage offerings, ensuring that preparation and presentation meet four-star standards while promoting an extensive knowledge of wine and spirits.
This leadership role demands an individual with keen business acumen, a hands-on approach, and excellent interpersonal skills who can build a high-performing team while maintaining operational excellence. The position works closely with the Director of Food and Beverage and requires active participation in cross-departmental coordination to maintain seamless hotel services. At Four Seasons, this role is integral not only in achieving business objectives but also in enriching the luxury dining experience through passion, professionalism, and proactive leadership. This career opportunity offers the chance to be part of a prestigious global brand that values each member's contribution and fosters personal and professional growth.
Situated in the bustling, scenic city of Seattle, the Four Seasons Hotel Seattle offers an inviting urban retreat framed by the majestic natural beauty of the Pacific Northwest. Nestled in the heart of downtown, next to the Seattle Art Museum and iconic Pike Place Market, and overlooking the sparkling waters of Elliott Bay, the hotel perfectly blends luxury with local culture and charm. This location captures the essence of Seattle's blend of urban sophistication and outdoor adventure, making it an inspiring place to both work and visit.
The Four Seasons Hotel Seattle is currently seeking a highly motivated and experienced Restaurant General Manager for Goldfinch Tavern, its acclaimed in-house dining establishment. This full-time role offers a competitive salary range of $90,000 to $100,000 annually, dependent on experience, and requires candidates to have valid U.S. work authorization. The Restaurant General Manager will play a pivotal role in orchestrating the daily operations of Goldfinch Tavern, ensuring the delivery of award-winning service, and that both guests and team members enjoy an exceptional dining environment.
The General Manager will be responsible for leading a dedicated team by selecting, training, evaluating, and motivating staff to maintain the brand’s core standards and cultural values. They will manage the operational aspects including labor scheduling, cost control, purchasing, inventory, and cash flow management. Visibility on the floor and immediate response to guest feedback will be critical components to promote excellent customer relations and resolve any issues effectively. Additionally, the GM will oversee the quality assurance of all food and beverage offerings, ensuring that preparation and presentation meet four-star standards while promoting an extensive knowledge of wine and spirits.
This leadership role demands an individual with keen business acumen, a hands-on approach, and excellent interpersonal skills who can build a high-performing team while maintaining operational excellence. The position works closely with the Director of Food and Beverage and requires active participation in cross-departmental coordination to maintain seamless hotel services. At Four Seasons, this role is integral not only in achieving business objectives but also in enriching the luxury dining experience through passion, professionalism, and proactive leadership. This career opportunity offers the chance to be part of a prestigious global brand that values each member's contribution and fosters personal and professional growth.
Job Requirements
- Bachelor's degree in hotel or restaurant management
- minimum of two years of experience as a Restaurant General Manager in a full service restaurant or luxury hotel
- proven leadership skills in managing and developing teams
- strong knowledge of food and beverage operations and controls
- proficiency with related computer and software systems
- ability to work in a fast-paced, guest-focused environment
- excellent communication and interpersonal skills
- U.S. work authorization
- ability to handle guest concerns and resolve conflicts promptly
- commitment to uphold Four Seasons' work rules and standards
Job Qualifications
- Bachelor's degree specializing in hotel or restaurant management
- minimum two years of Restaurant General Manager leadership experience in a full service restaurant or luxury hotel environment
- demonstrated experience in leading and developing management teams
- knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
- proficient in operating computer equipment and food and beverage management systems including MICROS, Microsoft Office, OpenTable, and labor management and payroll systems
- positive attitude with a collaborative and uplifting team approach
- ability to proactively anticipate and prioritize guest needs
- energetic and professional approach to craft
Job Duties
- Select, train, evaluate, lead, motivate, coach, oversee, and discipline all employees in Goldfinch Tavern to ensure that established cultural and core standards are met
- manage daily responsibilities and planning for outlet operation
- be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, residents and group contacts
- describe and ensure the quality of all food items, ingredients, and preparation methods as well as provide expert knowledge of wine and spirits
- control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
- attend regular operational meetings to ensure effective coordination and cooperation between departments
- observe the physical condition of facilities and equipment in the restaurant and make recommendations for corrections and improvements as needed
- comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
- work harmoniously and professionally with co-workers and supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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