Germaine's Luau logo

GLUAU Maintenance Night

Job Overview

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Employment Type

Temporary
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
flexible schedule

Job Description

Germaine's Luau is a renowned event venue and cultural experience provider located in Hawaii, offering world-class entertainment, dining, and event services inspired by traditional Hawaiian hospitality. Known for its authentic luau experiences that celebrate Hawaiian culture through music, dance, food, and storytelling, Germaine's Luau attracts both locals and tourists seeking a unique and memorable cultural event. The company prides itself on high standards of quality, customer service, and operational excellence, ensuring its guests have an immersive and enjoyable experience.

Germaine's Luau operates several event spaces and hosts a variety of occasions, from private celebrations like weddings and corporate gatherings to public shows featuring Polynesian performances. Emphasizing safety, cleanliness, and attention to detail, the establishment maintains a professional and welcoming atmosphere for all visitors and staff. Employment at Germaine's Luau offers positions that often require physical stamina, a team-oriented mindset, and a passion for delivering exceptional guest service.

The Luau Porter position at Germaine's Luau is integral to the seamless execution of events by managing set-up, servicing, and breakdown tasks according to the venue's operational standards. Starting at $16.00 per hour and classified as a non-exempt role, the Luau Porter is responsible for maintaining the event venues before, during, and after gatherings to ensure a safe, clean, and organized environment. This role demands significant physical effort as porters handle equipment, furniture, and materials vital to events, such as tents, tables, chairs, table linens, and catering items.

In addition to setup duties, the Luau Porter ensures that the area remains orderly, emptying trash, replenishing supplies, and cleaning designated zones including restrooms and event floors. A unique aspect of the role involves preparing traditional Hawaiian elements such as the imu pit for pig removal and presentation, supporting the cultural authenticity of events. The position reports directly to the Luau Operations Director and requires effective communication with supervisors and team members to coordinate tasks efficiently.

This employment opportunity is suited for individuals who are physically capable, detail-oriented, and able to work under pressure while maintaining excellent accuracy and speed. The Luau Porter needs to demonstrate knowledge of equipment setups, follow established processes, and understand guest service needs clearly. Flexibility is also essential as the role requires working evenings, weekends, and holidays according to event schedules.

Germaine's Luau values employees who uphold its vision and values, emphasizing teamwork, responsibility, and respect. The Luau Porter must be proactive, able to work independently or as part of a team, and maintain a calm and clear mindset to address any issues that arise during events. This role not only supports the logistical demands of the luau but also contributes significantly to the overall guest experience by ensuring all facilities and setups meet the highest operational standards.

Joining Germaine's Luau as a Luau Porter means becoming part of a vibrant cultural institution dedicated to preserving Hawaiian traditions while delivering unparalleled service. It is an excellent opportunity for those seeking hands-on work in a dynamic environment with a focus on cultural heritage and hospitality excellence.

Job Requirements

  • Must have a high school diploma or equivalent
  • knowledge of various types of equipment and setup styles used in meeting rooms including basic knowledge of service standards, guest relations, and etiquette
  • ability to understand verbal and written English sufficient to understand verbal job requests from supervisor and guests
  • ability to lift and move multiple tables and chairs and podiums weighing up to 75 lbs through a crowded area
  • ability to perform under pressure effectively for extensive periods of time while maintaining composure
  • can work on own as well as part of a team
  • performs work well with accuracy, speed, and attention to detail
  • ability to work with minimal supervision
  • adept at understanding guest’s service needs
  • clear thinker who can remain calm and resolve problems using good judgment
  • prioritizes well, shows energy, reacts to opportunities, and instills urgency in others
  • available for flexible scheduling to meet the needs of the department
  • willing and able to work evenings, weekends, and holidays

Job Qualifications

  • Must have a high school diploma or equivalent
  • knowledge of various types of equipment and setup styles used in meeting rooms including basic knowledge of service standards, guest relations, and etiquette
  • ability to understand verbal and written English sufficient to understand verbal job requests from supervisor and guests
  • ability to lift and move multiple tables and chairs and podiums weighing up to 75 lbs through a crowded area
  • ability to perform under pressure effectively for extensive periods of time while maintaining composure
  • can work on own as well as part of a team
  • performs work well with accuracy, speed, and attention to detail
  • ability to work with minimal supervision
  • adept at understanding guest’s service needs
  • clear thinker who can remain calm and resolve problems using good judgment
  • prioritizes well, shows energy, reacts to opportunities, and instills urgency in others
  • available for flexible scheduling to meet the needs of the department
  • willing and able to work evenings, weekends, and holidays

Job Duties

  • Setup tents, tables and chairs for the employee wellness screening area, guest wellness, and First Aid tent
  • set up table linens, skirting and tabletop items as specified by group and in accordance with departmental standards
  • maintain cleanliness and organization of closets
  • remove trash, wipe down shelves/counters
  • sweep and wax floor
  • remove non-floor closet items and transport to proper storage areas
  • clean designated areas with proper chemicals, tools, and equipment
  • empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling
  • check that restrooms are clean and adequately stocked with supplies
  • prepare the imu pit for removal of the pig and clean the pit area for presentation
  • report any damages, maintenance problems or safety hazards to the Supervisor
  • communicate with supervisor verbally and through written communication throughout the shift to ensure proper notification and follow through of assigned tasks
  • maybe assigned other duties as needed by the Luau Manager on duty

Job Criteria

Experience

Entry Level (1-2 years)


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