
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and Development
Paid holidays
Job Description
Germaine's Luau is a premier cultural and event venue known for its extraordinary Hawaiian luau experience, offering guests an authentic taste of Hawaiian culture through food, entertainment, and immersive activities. Located in a lush tropical setting, Germaine's Luau provides an ideal location for weddings, corporate events, private parties, and cultural gatherings. The establishment is renowned not only for its vibrant performances and traditional Hawaiian cuisine but also for its impeccable event management and customer service standards, making it a sought-after destination for both locals and tourists. As a respected name in the hospitality and event industry, Germaine's Luau prides itself on delivering memorable experiences that celebrate Hawaiian heritage with hospitality and warmth.
The Luau Porter role at Germaine's Luau is a vital position focused on ensuring the seamless setup, servicing, and breakdown of all events in alignment with the company’s high standards of quality and guest satisfaction. Starting at $16.00 per hour, this non-exempt position reports directly to the Luau Operations Director and plays a critical role in maintaining the functionality, cleanliness, and aesthetic appeal of event spaces and related facilities.
The individual in this position is responsible for preparing venues by setting up tents, tables, chairs, and other essential equipment prior to events and efficiently breaking down and cleaning the area afterwards. Key responsibilities include the upkeep of designated spaces such as wellness screening areas, first aid tents, and general event spaces. The Luau Porter also manages the inventory of catering equipment and furniture, ensuring everything is accounted for and stored properly. This role demands physical endurance as it involves lifting and moving heavy items up to 75 pounds throughout crowded areas while working under variable outdoor and indoor conditions, including exposure to heat, cold, and various environmental elements.
In addition to physical duties, the Luau Porter must have a good understanding of service standards and guest relations to contribute to a high-quality event experience. Clear communication with supervisors and team members is essential to coordinate tasks and report any maintenance or safety issues promptly. The position requires an individual who can work independently with minimal supervision while also being an effective team player. Flexibility in scheduling, including availability to work evenings, weekends, and holidays, is crucial to meet department needs.
Overall, the Luau Porter at Germaine's Luau is a key contributor to the operational success of events, ensuring that each function runs smoothly and guests receive the highest level of service. This role offers an opportunity for individuals passionate about event operations, teamwork, and delivering an exceptional guest experience to join a culturally rich and dynamic environment dedicated to the celebration of Hawaiian traditions.
The Luau Porter role at Germaine's Luau is a vital position focused on ensuring the seamless setup, servicing, and breakdown of all events in alignment with the company’s high standards of quality and guest satisfaction. Starting at $16.00 per hour, this non-exempt position reports directly to the Luau Operations Director and plays a critical role in maintaining the functionality, cleanliness, and aesthetic appeal of event spaces and related facilities.
The individual in this position is responsible for preparing venues by setting up tents, tables, chairs, and other essential equipment prior to events and efficiently breaking down and cleaning the area afterwards. Key responsibilities include the upkeep of designated spaces such as wellness screening areas, first aid tents, and general event spaces. The Luau Porter also manages the inventory of catering equipment and furniture, ensuring everything is accounted for and stored properly. This role demands physical endurance as it involves lifting and moving heavy items up to 75 pounds throughout crowded areas while working under variable outdoor and indoor conditions, including exposure to heat, cold, and various environmental elements.
In addition to physical duties, the Luau Porter must have a good understanding of service standards and guest relations to contribute to a high-quality event experience. Clear communication with supervisors and team members is essential to coordinate tasks and report any maintenance or safety issues promptly. The position requires an individual who can work independently with minimal supervision while also being an effective team player. Flexibility in scheduling, including availability to work evenings, weekends, and holidays, is crucial to meet department needs.
Overall, the Luau Porter at Germaine's Luau is a key contributor to the operational success of events, ensuring that each function runs smoothly and guests receive the highest level of service. This role offers an opportunity for individuals passionate about event operations, teamwork, and delivering an exceptional guest experience to join a culturally rich and dynamic environment dedicated to the celebration of Hawaiian traditions.
Job Requirements
- Must have a high school diploma or equivalent
- knowledge of equipment and setup styles
- ability to understand verbal and written English
- ability to lift and move up to 75 lbs
- ability to work under pressure
- ability to work independently and as part of a team
- attention to detail
- good judgment
- flexible scheduling availability
- willing to work evenings, weekends, and holidays
Job Qualifications
- Must have a high school diploma or equivalent
- knowledge of various types of equipment and setup styles used in meeting rooms including basic knowledge of service standards, guest relations and etiquette
- ability to understand verbal and written English sufficient to understand verbal job requests from supervisor and guests
- ability to set up a room by following a flow chart
- ability to lift and move multiple tables and chairs and podiums weighing up to 75 lbs through a crowded area
- ability to perform under pressure effectively for extensive periods of time while maintaining quality
- can work on own as well as part of a team
- performs work well with accuracy, speed, and attention to detail
- ability to work with minimal supervision
- adept at understanding guest’s service needs
- clear thinker who can remain calm and resolve problems using good judgment
- prioritizes well, shows energy, reacts to opportunities, and instills urgency in others
- available for flexible scheduling to meet the needs of the department
- willing and able to work evenings, weekends, and holidays
Job Duties
- Setup tents, tables and chairs for the employee wellness screening area, guest wellness, and First Aid tent
- set up table linens, skirting and tabletop items as specified by group and in accordance with departmental standards
- maintain cleanliness and organization of closets
- remove trash, wipe down shelves/counters
- sweep and wax floor
- remove non-floor closet items and transport to proper storage areas
- clean designated areas with proper chemicals, tools, and equipment
- empty trash containers, ashtrays, and ash urns in public areas into proper containers for recycling
- check that restrooms are clean and adequately stocked with supplies
- prepare the imu pit for removal of the pig and clean the pit area for presentation
- report any damages, maintenance problems or safety hazards to the Supervisor
- communicate with supervisor verbally and through written communication throughout the shift
- may be assigned other duties as needed by the Luau Manager on duty
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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