GH Banquet Captain I

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Benefits

Full time team members offered an extensive selection of top rated benefit choices

Job Description

The Grove Hotel, part of the esteemed Block22 Companies, is a distinguished hospitality establishment situated in the heart of downtown Boise. This hotel is recognized for its commitment to creating memorable experiences that go beyond the ordinary. As a destination for both locals and travelers, The Grove Hotel combines exceptional service with a vibrant atmosphere, setting a high standard for hospitality in the region. The Block22 Companies are experts in the art of hospitality and renowned for their dedication to quality and guest satisfaction, making them a distinguished leader in the hotel and event service industry. The Grove Hotel is... Show More

Job Requirements

  • Knowledge of catering service standards
  • Previous captain experience preferred
  • Ability to monitor waitstaff while coordinating duties and directing them with efficiency
  • Engagement with guests and group contacts to exceed expectations
  • Detail oriented and capable of following banquet event orders and room set guidelines to exact specifications
  • Able to stand and walk for extended periods and able to lift, carry and manipulate various items weighing up to 50 pounds

Job Qualifications

  • Knowledge of catering service standards
  • Previous captain experience preferred
  • Ability to monitor waitstaff while coordinating duties and directing them with efficiency
  • Engagement with guests and group contacts to exceed expectations
  • Detail oriented and capable of following banquet event orders and room set guidelines to exact specifications
  • Able to stand and walk for extended periods and able to lift, carry and manipulate various items weighing up to 50 pounds

Job Duties

  • Presents a positive and professional manner while ensuring that the presentation of all food and beverage is in accordance with banquet order
  • Greets event contacts upon arrival
  • retains a visible presence throughout the event
  • resolves guest conflict and answers questions to the customer's satisfaction
  • Maintains consistent communication with leadership
  • Trains new and veteran banquet staff in operational and company expectations, procedures and policies
  • Conducts on site banquet event order meetings prior to each event
  • Manages company owned equipment, cleaning, storing and security
  • Communicates any maintenance, equipment and safety issues to the management
  • Other related job duties as assigned

Job Location

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