Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Paid holidays
Job Description
Sage Hospitality Group is a leading hospitality company committed to delivering exceptional experiences through our diverse portfolio of hotels, restaurants, and managed properties across the United States. Dedicated to creating excellence and enriching lives one experience at a time, Sage Hospitality Group empowers its employees to foster genuine service and build meaningful relationships with guests and stakeholders alike. The company's culture encourages innovation, creativity, and entrepreneurial spirit, welcoming independent thinkers who are eager to challenge industry norms and forge new paths. As an employer, Sage Hospitality Group values professional and personal growth, investing in its team members to help them... Show More
Job Requirements
- High school education or equivalent
- Minimum of three months experience in a similar server role
- Basic knowledge of restaurant customer service and operations
- Proficiency with cash handling procedures
- Fluent in oral and written English
- Ability to memorize menu and specials
- Physical capability to lift up to 50 lbs and stand for extended periods
- Good vision and hearing capabilities
- Ability to follow verbal and written instructions
- Strong organizational skills
- Ability to communicate effectively with customers and team members
Job Qualifications
- High school diploma or equivalent
- Previous experience in a similar food server role of at least three months
- Basic knowledge of customer service principles, food server function and restaurant operations
- Proficiency in standard cash-handling procedures
- Fluent in oral and written English
- Ability to memorize menu items, recipes and daily specials
- Strong communication and interpersonal skills
- Ability to multitask and remain attentive in a fast-paced environment
- Friendly, cheerful and courteous demeanor
- Ability to maintain cleanliness and sanitation standards
- Physical ability to perform lifting, carrying and prolonged standing
Job Duties
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
- Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
- Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
- Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
- Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
- Presents a clean and professional appearance at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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