Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Day Shifts
Benefits
competitive salary
Medical insurance
Dental Insurance
Opportunities for career advancement
Dynamic and fun work environment
Employee Discounts
Job Description
Generations AdventurePlex is Mishawaka's premier family entertainment center offering a variety of fun and engaging activities for guests of all ages. Known for its vibrant atmosphere and commitment to providing memorable experiences, Generations AdventurePlex features an array of attractions such as arcade games, laser tag, bowling lanes, mini-golf, and a fully equipped kitchen and beverage area. The facility is designed to cater to families, groups, and individuals seeking a safe and entertaining environment. It combines elements of leisure, fun, and community to create a unique destination for entertainment in the Mishawaka area.
The Shift Supervisor role at Generations AdventurePlex is a key leadership position responsible for overseeing daily operations to ensure a seamless and enjoyable guest experience. This role requires a proactive and detail-oriented individual who can manage multiple responsibilities including opening and closing the facility, maintaining inventory, ensuring equipment is functioning correctly, and supervising staff effectively. The Shift Supervisor plays a critical part in maintaining the high standards of cleanliness, safety, and customer service that the center is known for. The position demands strong organizational skills and the ability to handle challenges thoughtfully and efficiently during each shift.
This supervisory role also involves direct interaction with guests and staff to foster a positive and engaging environment. The successful candidate will monitor staff attendance and performance, retrain employees as necessary, and ensure that operations flow smoothly even during busy times or in the event of staff shortages. Additionally, the Shift Supervisor is entrusted with the responsibility of managing various facility assets such as the arcade and gaming equipment, ensuring proper charging and storage of laser tag vests, and conducting equipment maintenance and troubleshooting. Safety measures including emergency preparedness and fire safety drills also fall under the purview of this role.
This is an excellent opportunity for an individual with prior supervisory experience in a similar entertainment or hospitality setting who enjoys working in a dynamic and fun atmosphere. The position offers a competitive salary along with medical, dental, and insurance benefits for full-time employees. Career advancement opportunities and employee discounts on activities and food further enhance the appeal of joining the Generations AdventurePlex team. Overall, this role provides a rewarding work environment where passion for guest service and team leadership can thrive, making a positive impact on the local community and visitors alike.
The Shift Supervisor role at Generations AdventurePlex is a key leadership position responsible for overseeing daily operations to ensure a seamless and enjoyable guest experience. This role requires a proactive and detail-oriented individual who can manage multiple responsibilities including opening and closing the facility, maintaining inventory, ensuring equipment is functioning correctly, and supervising staff effectively. The Shift Supervisor plays a critical part in maintaining the high standards of cleanliness, safety, and customer service that the center is known for. The position demands strong organizational skills and the ability to handle challenges thoughtfully and efficiently during each shift.
This supervisory role also involves direct interaction with guests and staff to foster a positive and engaging environment. The successful candidate will monitor staff attendance and performance, retrain employees as necessary, and ensure that operations flow smoothly even during busy times or in the event of staff shortages. Additionally, the Shift Supervisor is entrusted with the responsibility of managing various facility assets such as the arcade and gaming equipment, ensuring proper charging and storage of laser tag vests, and conducting equipment maintenance and troubleshooting. Safety measures including emergency preparedness and fire safety drills also fall under the purview of this role.
This is an excellent opportunity for an individual with prior supervisory experience in a similar entertainment or hospitality setting who enjoys working in a dynamic and fun atmosphere. The position offers a competitive salary along with medical, dental, and insurance benefits for full-time employees. Career advancement opportunities and employee discounts on activities and food further enhance the appeal of joining the Generations AdventurePlex team. Overall, this role provides a rewarding work environment where passion for guest service and team leadership can thrive, making a positive impact on the local community and visitors alike.
Job Requirements
- Previous experience in a supervisory role
- Strong leadership skills
- Organizational skills
- Problem-solving abilities
- Excellent verbal and written communication
- Ability to handle multiple tasks efficiently
- Physical stamina to stand for extended periods and lift up to 25 lbs
Job Qualifications
- Previous experience in a supervisory role in a similar environment preferred
- Strong leadership organizational and problem-solving skills
- Ability to handle multiple tasks efficiently
- Familiarity with facility management equipment maintenance and basic troubleshooting
- Excellent verbal and written communication skills
- Ability to stand for extended periods handle physical tasks and lift up to 25 lbs
Job Duties
- Open and close the facility ensuring parking lot and grounds are clean and free of trash debris and weeds
- Ensure the building is safely secured at closing with no electrical or safety hazards and all doors locked properly
- Monitor and maintain adequate stock levels of prepped food items for each shift
- Perform general inventory counts of food beverages and attractions inventory
- Complete kitchen and attraction inventory counts input them into CenterEdge and report to senior manager with recommendations for food orders
- Inventory game cards coins balls and items for arcade games and the beer wall
- Oversee the care charging and storage of laser tag vests report any issues during the shift
- Ensure proper functioning of bowling lanes and related equipment
- Complete work orders for various equipment including bowling lanes axe bays kitchen systems arcade games and more
- Perform basic troubleshooting on games and report any issues to senior manager
- Inspect the game room and ensure all games are functioning properly troubleshoot any issues
- Open and close the mini-golf course ensuring mulch and debris are cleared and putters and balls are in place
- Return crane items tickets and balls to their proper stations at the end of the night and clear the redemption area
- Verify kitchen cleanliness food expiration dates and prep lists to ensure readiness for the shift
- Prep recipe items change oil in fryers test dishwasher chemicals and report low CO2 or nitrogen levels
- Assist in managing catered menu items and charcuterie boards as needed
- Monitor and document staff attendance and performance during shifts
- Address staffing shortages or call-offs by arranging coverage
- Retrain staff as necessary and verify proficiency in various roles and responsibilities
- Be familiar with emergency protocols and perform fire safety drills as needed
- Ensure accessibility to emergency lists and electrical panels
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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