General Runner

Marriott International is a leading global hospitality company with a distinguished portfolio of brands that includes Marriott Hotels and the luxury JW Marriott properties. At the heart of Marriott's operations are values focused on delivering exceptional guest experiences, fostering a diverse and inclusive workplace, and providing opportunities for career development and personal growth. The Crystal Gateway Marriott, located in Arlington, Virginia, is a vibrant hotel that blends modern comfort with exceptional service to meet the needs of both business and leisure travelers. It offers a full range of amenities and places a strong emphasis on professional hospitality standards and a welcoming atmosphere.

This job opening at Crystal Gateway Marriott is for a full-time Runner position in the Rooms and Guest Services Operations category, specifically designed to support various departments throughout the hotel. As a Runner, you contribute significantly to creating memorable and seamless guest experiences by ensuring that guests and associates receive timely assistance and essential items. This non-management role demands open availability, including day and preferred evening shifts, and offers a salary ranging from $19.55 to $21.72 per hour, with eligibility for tips.

The Runner plays a critical role in the daily operations of the hotel, moving fluidly between departments such as housekeeping, engineering, banquets, restaurants, and the front office to deliver items and provide essential support wherever needed. The position requires physical stamina, including standing, walking, and maneuvering through confined or elevated spaces. Tasks often include lifting, carrying, and placing objects weighing up to 55 pounds, along with reading and verifying information in multiple formats to ensure accuracy and safety. The role emphasizes a hands-on approach and the importance of professionalism in appearance, communication, and adherence to company policies.

The environment at Marriott, particularly at JW Marriott properties, is one where associates are highly valued for their unique backgrounds and talents. This supportive culture ensures that employees are treated with respect and encouraged to grow both professionally and personally. JW Marriott properties focus on holistic well-being, career development, and recognition, offering associates a luxury workplace where they can flourish and contribute to the brand's legacy of outstanding hospitality.

This position is ideal for individuals who thrive in dynamic environments, enjoy a physically active role, and are committed to providing exceptional service to guests and colleagues alike. Marriott International's commitment to equal opportunity employment means the hotel actively welcomes candidates from diverse backgrounds and offers an inclusive environment that values all associates equally. Becoming part of the Marriott team means joining a global community with a shared commitment to wonderful hospitality and a work culture that supports you to be the best version of yourself.