Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $70,649.02 - $88,642.48
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Training and development programs
competitive compensation
Job Description
Hines is a leading global real estate investment, development, and management firm known for its commitment to innovation, excellence, and sustainability. With a diverse portfolio valued at over $93 billion that spans property types including living, office, retail, mixed-use, logistics, and life science projects, Hines has established itself as a pioneer in enhancing urban environments and creating spaces that inspire connection and value. Recognized on Fast Company's list of the World's Most Innovative Companies in 2024 and named one of U.S. News & World Report's Best Companies to Work For, Hines combines local expertise with global knowledge to deliver tailored... Show More
Job Requirements
- Bachelor's degree from an accredited institution
- Five or more years of mixed-use management experience with retail emphasis
- Financial experience including P&L responsibility, budgetary oversight, cost analysis, and contract management
- Proficiency in Microsoft Office
- Completion of Hines Property Management Training Program or equivalent
- Passion for working with people and hospitality mindset
- High emotional intelligence and creative thinking
- Experience leading a multi-layered team
- Solution-oriented with strong analytical skills
- Maintain professionalism and composure
- Excellent communication skills
- Ability to work indoors and outdoors
- Use of sensory skills for inspections and emergency detection
- Physical ability to inspect property areas
- Ability to lift up to 25 pounds
- Availability for 24-hour emergency response
- Willingness to transfer and work overtime
Job Qualifications
- Bachelor's degree from an accredited institution, preferably in business administration, hospitality, real estate, or a related field
- Five or more years of mixed-use property management experience with emphasis in retail
- Experience managing financial aspects including P&L responsibility, budget oversight, cost analysis, and service contract management
- Proficiency in Microsoft Office software
- Completion of Hines Property Management Training Program or equivalent real estate knowledge
- Passion for hospitality and people-focused leadership
- High emotional intelligence with creative problem-solving skills
- Proven experience leading multi-layered teams
- Strong analytical and solution-oriented mindset
- Excellent interpersonal, verbal, and written communication skills
- Enthusiastic about working in a dynamic, fast-paced environment
- Proactive leadership focus on continuous improvement
- Ability to work indoors 95% and outdoors 5% of the time
- Use of sensory skills for building inspections and emergency alarm detection
- Capability to perform physical inspections including climbing stairs
- Ability to lift up to 25 pounds
- Availability for 24-hour emergency access and on-site operations during emergencies
- Willingness to transfer properties and work overtime as required
Job Duties
- Train, mentor, and continuously develop property personnel in hospitality best practices
- Coordinate cross-functional teams supporting commercial and retail operations
- Foster unified hospitality experience across diverse tenant types
- Engage proactively with community stakeholders to enhance tenant and visitor experience
- Apply hospitality hiring practices to onboard hospitality-minded staff and service providers
- Lead third-party service providers in delivering Hines hospitality standards
- Supervise event programming to create a community atmosphere
- Manage operations including maintenance, security, parking, loading dock, and housekeeping
- Oversee financial performance, budgeting, rent collection, and capital expenditures
- Draft and present Annual Business Plan and Operating Budget
- Develop and implement marketing and leasing strategies
- Negotiate contracts with brokers, architects, engineers, and consultants
- Ensure mechanical systems and building operations comply with standards
- Monitor construction compliance and documentation
- Maintain property aesthetics and regulatory compliance
- Support development groups in owner relations, quality control, program development, and building start-up
- Represent Hines in business, community, and industry organizations
- Direct emergency procedures including emergency plans, equipment monitoring, evacuations, and fire/life safety
- Assume additional responsibilities as delegated by Managing Director - Property Management
Job Location
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