General Manager/Operator

Biscuitville Fresh Southern is a beloved quick-service restaurant chain known for its commitment to serving fresh, Southern-style breakfast and lunch staples with a friendly and welcoming atmosphere. Established with a strong emphasis on quality and customer satisfaction, Biscuitville has grown steadily, becoming a favorite dining destination for families and individuals who appreciate homemade recipes and exceptional service. The company prides itself on creating a work environment that feels like family, where employees are valued not just as staff members but as integral parts of the Biscuitville community. This sense of belonging has contributed to high employee retention rates and a culture of long-term career growth for team members at all levels. As a business that combines tradition with a customer-first approach, Biscuitville continually invests in its workforce by providing competitive compensation, comprehensive benefits, and opportunities for advancement. Employee well-being and work-life balance are prioritized, reflecting the company’s recognition of the importance of happy and motivated employees in delivering outstanding service to guests.

The General Manager/Operator position at Biscuitville Fresh Southern represents a unique leadership opportunity within this dynamic and growing restaurant chain. This role is more than just managing daily operations; it is about embodying the brand’s values and leading a team that delivers both a superior product and exceptional customer experiences. Ideal candidates are those who possess a 'guest-obsessed' mentality, thriving in environments where customer satisfaction and team development are paramount. General Managers at Biscuitville enjoy a daytime work schedule, which excludes night shifts, fostering a healthy work-life balance and allowing for life outside of work. The position offers competitive pay along with a bonus program that rewards performance and dedication.

In this role, the General Manager is responsible for overseeing all aspects of restaurant operations, ensuring that the team maintains high standards for food quality, service excellence, cleanliness, and safety. Leadership skills are essential as the General Manager will mentor and develop staff, implement training programs, and lead by example to create a positive and productive work environment. Attention to detail in financial management, including planning, organizing, and maintaining budgets and P&L statements, is crucial to the success of each location.

Supporting employees through opportunities such as tuition reimbursement and a 401k with company match reinforces Biscuitville’s commitment to career growth and financial well-being. The availability of medical, dental, and vision insurance enhances the benefits package, contributing to the health and security of both employees and their families. With paid vacation and restaurant discounts, Biscuitville ensures its General Managers have ample reasons to feel appreciated and motivated.

This position requires individuals who are hardworking, honest, enthusiastic, and possess excellent customer service skills. The ability to lead and inspire a team while maintaining operational excellence is vital. Additionally, candidates must be flexible and willing to train in an existing restaurant before potentially opening a new location, signifying the company's investment in thorough preparation and consistent standards. Being at least 18 years of age, holding a high school diploma or GED, and having a valid driver's license with reliable transportation are fundamental prerequisites.

For individuals passionate about restaurant management and eager to lead a team in a supportive, growth-oriented environment, Biscuitville Fresh Southern offers a rewarding career path with substantial benefits and a respectful, family-like workplace culture. This role not only promises professional advancement but also a meaningful connection to a brand that values community and quality service.