Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,300.00 - $69,400.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
Job Description
Chili's is a renowned casual dining restaurant that has been delighting guests since its inception in 1975 in Dallas, Texas. Over the decades, Chili's has become a beloved destination known for its signature Big Mouth burgers, house smoked ribs, sizzling fajitas, and expertly crafted hand-shaken margaritas. The brand is deeply embedded in a culture of hospitality, service excellence, and community involvement. It prides itself on delivering a unique dining experience that blends great food with a warm and welcoming atmosphere. Chili's commitment to its guests is matched by its dedication to fostering a positive and inclusive workplace where team members can thrive and grow.
The General Manager role in Wilmington, NC is a pivotal position within Chili's, offering an exciting opportunity for a dynamic leader to drive the success of the restaurant while nurturing a culture of fun and high performance. As a General Manager, you will be the linchpin that connects the front-line team with the company’s strategic goals. This leadership role demands a combination of operational expertise, financial acumen, and exceptional interpersonal skills. You will lead and inspire a talented management team, overseeing scheduling, performance evaluations, and coaching to ensure every team member is positioned for success. Your influence will extend beyond daily operations to shaping the restaurant’s culture and guest experience.
In this role, you will be responsible for planning and implementing financial budgets on a weekly, monthly, and yearly basis. You will oversee the entire restaurant operation to guarantee that guests receive outstanding service and food quality every time they visit. You will serve as a role model for both team members and the management team by upholding operational and quality standards. Communication and collaboration are critical as you foster open dialogue and champion restaurant initiatives across the staff. Your strategic approach to cost control and business results will leverage Chili's systems to ensure financial goals are met responsibly.
Beyond managing the in-house team, you will play a significant role in community engagement, building relationships that enhance the restaurant’s reputation and guest loyalty. Hiring, training, and retaining bright talent will be an ongoing priority, as you develop individuals for larger roles and career advancement within the organization. Compliance with food safety practices and embodying Chili's cultural beliefs, including 'Every Guest Counts,' 'Food Perfection,' 'Be Accountable,' and 'Play Restaurant,' will be at the heart of your leadership philosophy.
Ideal candidates are dependable team players who excel in fast-paced environments and possess excellent multitasking skills. This role is perfect for those passionate about hospitality and driven to deliver high business results while maintaining a workplace that is as fun and engaging as the brand itself. If you are ready to lead with enthusiasm, inspire a team, and create memorable experiences for guests, Chili's welcomes your application.
The General Manager role in Wilmington, NC is a pivotal position within Chili's, offering an exciting opportunity for a dynamic leader to drive the success of the restaurant while nurturing a culture of fun and high performance. As a General Manager, you will be the linchpin that connects the front-line team with the company’s strategic goals. This leadership role demands a combination of operational expertise, financial acumen, and exceptional interpersonal skills. You will lead and inspire a talented management team, overseeing scheduling, performance evaluations, and coaching to ensure every team member is positioned for success. Your influence will extend beyond daily operations to shaping the restaurant’s culture and guest experience.
In this role, you will be responsible for planning and implementing financial budgets on a weekly, monthly, and yearly basis. You will oversee the entire restaurant operation to guarantee that guests receive outstanding service and food quality every time they visit. You will serve as a role model for both team members and the management team by upholding operational and quality standards. Communication and collaboration are critical as you foster open dialogue and champion restaurant initiatives across the staff. Your strategic approach to cost control and business results will leverage Chili's systems to ensure financial goals are met responsibly.
Beyond managing the in-house team, you will play a significant role in community engagement, building relationships that enhance the restaurant’s reputation and guest loyalty. Hiring, training, and retaining bright talent will be an ongoing priority, as you develop individuals for larger roles and career advancement within the organization. Compliance with food safety practices and embodying Chili's cultural beliefs, including 'Every Guest Counts,' 'Food Perfection,' 'Be Accountable,' and 'Play Restaurant,' will be at the heart of your leadership philosophy.
Ideal candidates are dependable team players who excel in fast-paced environments and possess excellent multitasking skills. This role is perfect for those passionate about hospitality and driven to deliver high business results while maintaining a workplace that is as fun and engaging as the brand itself. If you are ready to lead with enthusiasm, inspire a team, and create memorable experiences for guests, Chili's welcomes your application.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management
- Strong leadership abilities
- Good financial planning skills
- Excellent communication skills
- Ability to work under pressure in a fast-paced setting
- Knowledge of safe food handling procedures
- Ability to motivate and develop employees
- Reliable and responsible work ethic
Job Qualifications
- Proven experience in restaurant management or a similar hospitality leadership role
- Strong leadership and team management skills
- Ability to plan and manage budgets effectively
- Excellent communication and interpersonal skills
- Knowledge of food safety and operational standards
- Capable of driving business results and managing costs
- Experience in hiring, training, and developing team members
- Ability to work in a fast-paced environment
- Dependable team player with multitasking abilities
Job Duties
- Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
- Manage performance of the Management team, including performance evaluations, coaching and accountability
- Plan and implement weekly, monthly and yearly financial budgets
- Oversee all operations to ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Foster open communication between Team Members and Management team
- Influence Team Member behaviors by championing change and restaurant initiatives
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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