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Chili's logo

General Manager - Wilmington

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Chili's is a renowned casual dining restaurant chain that originated in Dallas, Texas, in 1975. Over the decades, Chili's has earned a strong reputation for delivering bold flavors and a warm, inviting atmosphere. Famous for its Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's continues to be a favored destination for guests who seek a lively and delicious dining experience. The company prides itself not only on its flavorful menu offerings but also on a legacy deeply rooted in exceptional service, hospitality, and community involvement. As a leader in the casual dining industry, Chili's emphasizes creating memorable... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a leadership role preferably in the restaurant or hospitality industry
  • Ability to manage and motivate a team
  • Strong organizational and time management skills
  • Flexibility to work various shifts including evenings, weekends, and holidays
  • Basic understanding of food safety and sanitation practices
  • Dependable team player

Job Qualifications

  • Experience in restaurant management or hospitality leadership
  • Strong communication and interpersonal skills
  • Proven ability to lead and develop teams
  • Knowledge of financial budgeting and cost control
  • Ability to work in a fast-paced environment
  • Strong problem-solving and multitasking abilities
  • Commitment to excellent customer service and hospitality

Job Duties

  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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