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General Manager - Virginia Beach | Hampton Inn by Hilton
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,900.00 - $93,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
accident insurance
Short term disability insurance
long term disability insurance
Pet insurance
Gym membership discounts
Paid Time Off
Paid holidays
401k plan with company match
Employee Discounts
Shamin Perk discounts
Footwear discounts
Job Description
Shamin Hotels is a well-established family-owned and operated hospitality company based in Central Virginia. Founded in 1978 by P.C. Amin and B.N. Shah, the company began with the purchase of a bankrupt hotel in Lumberton, North Carolina, and has since grown to become the largest hotel owner and operator in Virginia, managing over 70 hotels across multiple states. Known for its commitment to providing exceptional service and fostering a welcoming atmosphere, Shamin Hotels prides itself on creating unforgettable experiences for travelers from across the country and beyond. The company has a rich history rooted in a strong entrepreneurial spirit, partnership,... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, hotel administration or related field
- Extensive experience in the hospitality industry
- Previous experience in hotel management roles
- Strong leadership and team management skills
- Business acumen including budgeting, forecasting, and cost control
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Proficiency with hotel management software and revenue management systems
- Flexibility to adapt in fast-paced environment
- Commitment to high standards of quality and service
- Integrity and professionalism
- Positive attitude and willingness to lead by example
Job Qualifications
- Bachelor’s degree in hospitality management, hotel administration, business administration or related field
- Extensive experience in hospitality industry with increasing responsibility
- Previous hotel management experience such as Assistant General Manager or Director of Operations
- Strong leadership and team management skills
- Business acumen and financial management expertise
- Excellent communication and interpersonal skills
- Problem-solving and decision-making capabilities
- Proficiency in hotel management and revenue systems
- Attention to detail and commitment to quality
- Flexibility to work in dynamic environment
- Optional Certified Hotel Administrator or Certified Hospitality Administrator certification
- Strong customer service orientation
- Integrity and professionalism
- Resilience under pressure
- Initiative and proactive approach
- Cultural sensitivity and leadership by example
Job Duties
- Provide strong leadership to hotel staff including department heads to align with hotel goals
- Supervise and manage hotel personnel including hiring, training, scheduling, evaluating, and disciplining
- Foster a positive work environment encouraging teamwork and collaboration
- Oversee day-to-day hotel operations across all departments
- Develop and implement operational policies and procedures
- Monitor and analyze hotel performance metrics and take corrective actions
- Ensure exceptional guest service and address complaints promptly
- Develop and manage the hotel’s annual budget including revenue forecasting and expense management
- Collaborate with sales and marketing teams to increase occupancy and drive revenue
- Ensure compliance with all applicable laws, regulations, and industry standards
- Conduct regular inspections and audits for quality assurance
- Represent the hotel in local community and industry events
- Develop and execute long-term strategic plans including expansions and renovations
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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