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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
TAJ Hospitality Management is a respected leader in the hospitality industry, managing a diverse portfolio of brand-name hotels with a commitment to delivering exceptional guest experiences and superior financial performance. The company focuses on limited-service, single-site hotels primarily in growing markets like Lubbock, Texas. TAJ Hospitality Management’s dedication to quality service and operational excellence positions it as a top choice for hospitality professionals seeking to advance their careers in a dynamic and innovative environment. The company fosters a culture of teamwork, employee development, and community engagement, making it a reputable employer in the hospitality sector. They emphasize strategic thinking, guest... Show More
Job Requirements
- Bachelor's degree or equivalent education
- Minimum 2 years hotel or business management experience
- Ability to work extended hours including nights, weekends, and holidays
- Strong oral and written communication skills
- Proficiency with Microsoft Office and computer applications
- Ability to work independently and multi-task
- Knowledge of hotel industry standards and guest service principles
- Reliable, professional, and guest-focused attitude
Job Qualifications
- Bachelor's degree or higher education equivalent in hotel administration or business management
- At least 2 years prior hotel or business management experience
- Strong leadership and communication skills
- Experience in strategic planning and financial management
- Ability to develop and mentor employees
- Proficiency in market analysis and revenue management
- Knowledge of brand standards and compliance
- Excellent organizational and project management skills
- Ability to maintain professional relationships
- Capacity for problem solving and decision making
- Preferred bilingual English/Spanish skills
- Preferred Certified Hotel Administrator (CHA) certification
Job Duties
- Develop and execute annual strategic plans, forecasts, and budgets to achieve operating results
- Utilize objectives, measurements, metrics, and reports for hotel performance
- Prepare periodic status reports and present to company leadership
- Manage asset and supply inventories for optimal efficiency
- Monitor competitive positioning and analyze market and guest experience data
- Manage revenue management programs to achieve satisfactory market share
- Build and maintain strong guest relationships by identifying and meeting needs
- Establish and implement services to meet or exceed guest expectations
- Drive improvement in guest satisfaction goals and respond to complaints
- Develop programs that drive team member engagement and retention
- Recruit, interview, and hire qualified employees
- Provide training, mentoring, coaching, and regular feedback
- Oversee pay, corrective action, and human resources activities
- Schedule staff and manage labor hours and overtime
- Maintain compliance with brand standards and licensing mandates
- Represent hotel at trade associations and community events
- Manage maintenance and physical condition of the hotel
- Ensure a safe and secure environment for guests and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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