General Manager - St. Louis, MO

Petco Animal Supplies, Inc. is a leading health and wellness company in the pet industry dedicated to improving the lives of pets, pet parents, and Petco partners. With over 29,000 employees and more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, including 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers, Petco serves as a trusted resource for pet health and happiness. Petco’s core values emphasize a deep love for pets, innovation within the pet industry, improving lives, achieving outstanding results collectively, and embracing inclusivity and authenticity. This commitment to purpose-driven work ensures that what is beneficial for pets, people, and the planet remains at the heart of everything Petco does.

The General Manager role at Petco offers an exciting opportunity to lead a vibrant Pet Care Center that prioritizes pets’ health and welfare while inspiring and guiding a passionate team of partners. As the leader of the center, the General Manager takes on full ownership of the business, accountable for driving performance, fostering a positive culture, and ensuring safe and excellent care for all animals. This role is vital to delivering exceptional customer experiences that build loyalty and trust among pet parents and community members.

In this key leadership position, you will be responsible for managing the P&L of your Pet Care Center, spearheading sales growth initiatives, maintaining operational excellence, and upholding Petco’s high standards of animal care and safety. Your leadership style will promote openness, integrity, and a determination to do what is right for every pet that comes through your doors. You’ll cultivate an inclusive, motivated team that embraces the Petco brand and works collaboratively to achieve shared goals.

The General Manager will also represent Petco in the local community by leading adoption events, partnerships, and other initiatives that strengthen Petco’s impact and reputation. Your rigorous focus on financial results, staff development, and process improvements will ensure the store runs efficiently and profitably while preserving a safe and welcoming environment for pets and customers.

Petco values growth mindset and offers various development programs to support your career advancement, whether you are starting as an internal candidate completing leadership development or bringing external expertise. This full-time role requires flexibility in scheduling, including evenings, weekends, and holidays, and involves physical activities such as standing, walking, lifting up to 50 pounds, and working closely with animals and retail operations.

Overall, this position is not just a job but a mission to deliver real, positive change in the lives of pets and people. If you are passionate about animals, possess strong leadership and business acumen, and enjoy creating meaningful experiences for customers and partners alike, a career as a General Manager at Petco could be the perfect fit for you.