General Manager, Space 220

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $104,100.00 - $140,500.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Annual performance bonus

Paid vacation

Paid parental leave

Tuition Reimbursement

Friends-and-family discounts

Job Description

Delaware North is a global, family-owned hospitality and food service company with over 100 years of legacy and experience. With operations spanning iconic sports arenas, national parks, casinos, hotels, and more, Delaware North prides itself on giving the world great times in great places. The company values its employees as an integral part of its global family, encouraging career growth and professional development across diverse industries such as restaurants, hotels, sports, gaming, operations, and retail. Delaware North provides unique job opportunities that cater to varied career goals, whether candidates seek part-time or full-time employment. The company is committed to diversity and equal opportunity, showcasing inclusivity in its hiring practices regardless of race, color, religion, gender identity, or other protected statuses.

The Patina Group at Delaware North is currently seeking an experienced General Manager to lead the team at Space 220 located in Orlando, Florida. Space 220 is a high-volume upscale dining experience themed as an intergalactic restaurant, offering guests a unique perspective with stunning views and an elevated gourmet menu. It recreates the ambiance of dining in the International Space Station, suspended 220 miles above Earth’s surface. Working at Space 220 means being part of a cutting-edge, extraordinary restaurant concept where excellence is the standard.

This full-time leadership role demands a proven leader with strong financial acumen and operational expertise to oversee day-to-day restaurant operations while maintaining remarkable guest experiences. The General Manager will drive business results by managing budgets, expenses, and profit and loss statements alongside fostering a culture of excellence and superior customer service among the front and back-of-house teams. This role requires an individual with impeccable communication and interpersonal skills, capable of motivating and training staff at all levels while ensuring compliance with health and safety standards.

Compensation for this role ranges between $104,100 and $140,500 annually, with additional earning opportunities through an annual performance-based bonus plan and an uncapped sales incentive plan. Delaware North offers a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) plans with company match, paid vacation, parental leave, tuition reimbursement, and generous discounts on lodging and other services.

As the General Manager at Space 220, you will be instrumental in delivering an unmatched dining experience that keeps guests returning. The role requires flexibility in working hours, including nights, weekends, and holidays. You will be responsible for workforce scheduling, operational logistics, staff development, sales and labor management, and administrative duties. The ideal candidate will bring 3-5 years of experience managing high-volume upscale full-service restaurants or similar food and beverage establishments.

Delaware North and the Patina Group are dedicated to providing a supportive, growth-oriented work environment where team members can thrive. Join us at Space 220 and be part of shaping the future of hospitality with a company that values its people and acknowledges their contributions. Step aboard for a career journey that is truly out of this world!

Job Requirements

Minimum of 3-5 years experience in restaurant management
Strong financial acumen and computer proficiency
Ability to work flexible hours including nights, weekends, holidays
Effective communication and interpersonal skills
Proficient in Microsoft Office Suite and point of sale systems
Commitment to delivering exceptional customer service
Ability to train and lead a team
ServSafe or Food Safety Handler certification preferred

Job Qualifications

Minimum of 3-5 years experience as a general manager in upscale high volume full-service restaurant, hotel, or food and beverage location
Strong financial and computer skills with experience in P&L management, service and labor cost budget monitoring
Strong communication, interpersonal, and leadership skills
Ability to work flexible hours including nights, weekends, and holidays
Ability to navigate Microsoft Office Suite, point of sale systems, and digital reservation systems
ServSafe or Food Safety Handler certification preferred but not mandatory
No degree required

Job Duties

Manage day-to-day restaurant operations with focus on guest satisfaction
Review financial statements and performance data to measure productivity and identify cost reduction areas
Carry out administrative duties including scheduling, workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
Establish standard operating procedures for supervising, inspiring, and motivating front-of-house team members
Oversee standard operating procedures for both front and back of house including food and menu specifications, food handling, safety compliance, receiving, and storage procedures
Train and develop managers and staff