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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $152,000.00 - $190,000.00
Work Schedule
Flexible
Benefits
vacation
sick days
Holidays
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
Job Description
Transdev is a leading global mobility company operating across 19 countries with a dedicated workforce of 110,000 team members worldwide. In the United States, Transdev is a trusted partner providing transportation solutions to cities, counties, airports, companies, and universities. With a strong presence of 32,000 employees and 400 locations nationwide, Transdev operates and maintains over 17,000 vehicles, ensuring safe, reliable, and innovative mobility services that empower the freedom to move every day. Recognized for its commitment to excellence and customer-focused approach, Transdev is dedicated to delivering efficient transit and paratransit services that serve the common good.
The General Ma... Show More
The General Ma... Show More
Job Requirements
- must be able to work shifts or flexible work schedules as needed
- employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
- work environment will be a combination of both indoors and outdoors
- eligibility to work in the United States without requiring sponsorship
- successfully pass a pre-employment drug screen
Job Qualifications
- 5+ years of leadership experience managing a complex transit or paratransit operation of similar size and scope
- experience with taxis and TNCs in paratransit service delivery preferred
- strong contract management and budget oversight skills
- bachelor’s degree in a related field
- strong knowledge of transit regulations, labor relations, and operational best practices
- excellent communication, presentation, and stakeholder-influence skills
- proficiency with Microsoft Office and paratransit routing and scheduling software
- strong organizational skills and attention to detail
Job Duties
- Lead all operational, financial, and administrative functions of San Francisco Paratransit
- manage client relations and ensure full contract compliance
- oversee operations, finance, payroll, IT, procurement, HR, maintenance, and customer service leadership teams
- direct performance management, scheduling, staffing, safety, and risk mitigation
- oversee contracted service providers including Transdev Operations
- monitor KPIs and implement strategies to improve service quality and efficiency
- develop and manage operational budgets and cost-control measures
- partner with corporate leadership on proposals, pricing, analysis, and procurement
- guide labor relations activities including grievances, negotiations, and union interactions
- ensure compliance with federal, state, and local regulations including ADA and Section 504
- foster relationships with advisory committees, community partners, and stakeholders
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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