General Manager-SF Brokerage

Transdev is a leading global mobility company operating across 19 countries with a dedicated workforce of 110,000 team members worldwide. In the United States, Transdev is a trusted partner providing transportation solutions to cities, counties, airports, companies, and universities. With a strong presence of 32,000 employees and 400 locations nationwide, Transdev operates and maintains over 17,000 vehicles, ensuring safe, reliable, and innovative mobility services that empower the freedom to move every day. Recognized for its commitment to excellence and customer-focused approach, Transdev is dedicated to delivering efficient transit and paratransit services that serve the common good.

The General Manager role at Transdev for San Francisco Paratransit represents a critical leadership position within the company's operations. This role is responsible for overseeing a complex paratransit service operation that includes managing a fleet of over 125 paratransit vehicles and coordinating multiple taxi subcontractors, alongside cross-functional internal departments. The General Manager will lead all operational, financial, and administrative aspects of the San Francisco Paratransit program, driving service quality while ensuring compliance with contracts and regulatory standards including ADA and Section 504.

The ideal candidate is a strategic and operations-focused leader with a proven track record of managing large-scale transit or paratransit operations. The role demands exceptional skills in client relationship management, team leadership, contract compliance, budgeting, staffing, safety, and risk mitigation. The General Manager will oversee various leadership teams in operations, finance, payroll, IT, procurement, HR, maintenance, and customer service, fostering collaboration and driving performance improvements through data-driven decision-making and KPI monitoring.

This position offers a competitive compensation package ranging from $152,000 to $190,000 annually, along with comprehensive benefits that include paid vacation, sick leave, holidays, 401(k) retirement plans, medical, dental, vision insurance, life insurance, and disability coverage. Transdev values diversity and inclusion and is committed to providing reasonable accommodations to enable those with disabilities to perform the essential functions of the role. Additionally, the company maintains a drug-free workplace policy.

As a prominent figure in San Francisco Paratransit, the General Manager will engage with community partners, advisory committees, stakeholders, and corporate leadership to ensure the program not only meets but exceeds service expectations. This is a full-time position requiring flexibility for different work shifts, the ability to work in both indoor and outdoor environments, and the capacity to focus on detailed operational tasks. Candidates must be eligible to work in the United States without sponsorship and must pass background and drug screenings to qualify.

Joining Transdev as General Manager means becoming part of a globally recognized mobility company that is shaping the future of transportation while making a positive impact on communities. If you are a motivated leader ready to take on a challenging yet rewarding role in paratransit operations, consider applying for this opportunity to contribute to safe, reliable, and innovative transit solutions in the San Francisco area.