Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Healthcare reimbursement account
Commuter Benefits
Employee assistance program
Bike-share reimbursement
Fully Paid Parental Leave
Paid Time Off
401K with company match
Job Description
Levain Bakery is a renowned artisan bakery established in 1995 by founders Pam Weekes and Connie McDonald in New York City. Both competitive triathletes and passionate bakers, Pam and Connie combined their love for baking and athletic endurance to bake what became the iconic 6-ounce chocolate chip walnut cookie. Beginning as a small bakery located on West 74th Street, Levain quickly gained popularity among neighbors and visitors worldwide, creating a beloved destination for those seeking exceptional baked goods. Over nearly three decades, Levain has grown steadily with bakeries spread across the country, offering not only fresh daily baked goods but... Show More
Job Requirements
- Bachelor’s degree in business, hospitality, or relevant field preferred
- Minimum 4-5 years of food service, QSR, or retail experience
- At least 2-3 years of management experience
- Proficiency with Toast POS system
- Open availability including mornings, nights, weekends, and holidays
- Ability to work up to 50 hours per week
- Capability to lift or push 25-50 pounds
- Ability to stand or walk for 8-hour shifts, with some locations requiring stair navigation
- Proficient communication in English, both verbal and written
- Basic computer skills including email and Microsoft Office
- Valid Department of Health certification and applicable regional food handler certifications
Job Qualifications
- Bachelor’s degree in business, hospitality, or related field preferred
- Minimum 4-5 years of food service, quick service restaurant, or retail experience
- At least 2-3 years of people management experience
- Strong communication and interpersonal skills
- Experience with Toast POS system
- Proven leadership in fast-paced retail or food environments
- Ability to foster diversity and inclusion within a team
- Financial acumen to manage budgets and P&L statements
- Exceptional problem-solving and decision-making capabilities
Job Duties
- Display effective leadership focused on team dynamics, motivation, and conflict resolution
- Model diversity, equity, and inclusion principles in bakery operations
- Resolve conflicts and manage difficult conversations with staff
- Assess and coach team member performance regularly
- Demonstrate and coach exceptional customer service skills
- Build strong relationships with customers to enhance community connection
- Troubleshoot and resolve customer complaints efficiently
- Manage bakery budget including profit and loss analysis
- Maintain high standards for product quality and operational excellence
- Ensure accuracy and safety in all order fulfillment including third-party deliveries
- Handle cash reconciliations, payroll processes, and inventory management
- Develop and implement sales strategies to optimize revenue and reduce costs
- Establish and maintain partnerships with suppliers and community organizations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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