General Manager - RISE Uptown Hotel Phoenix ($130K - $135K)
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $130,000.00 - $135,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Paid Personal Days
discounted hotel stays
Career development opportunities
People-first culture
Job Description
RISE Uptown Phoenix is a unique and vibrant boutique hotel situated in the dynamic Uptown area of Phoenix, Arizona. Unlike typical hotels, RISE Uptown Phoenix stands out with its design-forward approach and distinctive personality, making it a memorable destination for travelers seeking more than just accommodation. This boutique hotel prides itself on delivering personalized, thoughtful experiences that resonate with both leisure and business guests. As a part of the wider hospitality landscape of Phoenix, a city renowned for its rich cultural attractions, beautiful desert landscapes, and lively community events, RISE Uptown Phoenix is strategically positioned to cater to a diverse clientele. The hotel’s commitment to excellence, creativity, and community engagement has positioned it for significant growth and revitalization.
The current opportunity is for an experienced and visionary General Manager to lead RISE Uptown Phoenix into its next exciting chapter. This is not a standard leadership role but a pivotal position for a dedicated hotelier who thrives on transformation and innovation. The ideal candidate will spearhead the hotel’s operational and financial turnaround, ensuring the establishment meets and exceeds its potential. Leading a team that averages around 50 members depending on the season, the General Manager will inspire a culture steeped in accountability, pride, and exceptional service. With a hands-on, visible leadership style, the General Manager will engage directly with guests to elevate satisfaction levels and curate unforgettable hospitality experiences.
The role demands sharp operational expertise, including robust knowledge of rooms management, food and beverage operations, revenue management, and guest experience enhancement. The General Manager will also be a strategic thinker, capable of driving revenue growth through innovative programming and strong community ties. This leader will implement best-in-class operational standards designed to boost efficiency, consistency, and profitability. Collaboration with ownership is key to this role; the General Manager will work closely with stakeholders to establish clear goals, monitor performance metrics, and execute a shared vision that highlights the property’s unique attributes.
Beyond operational duties, the General Manager will serve as a culture builder, fostering an environment where hospitality is personalized and reflective of RISE’s spirited essence. Candidates with local market experience or a familiarity with the Phoenix hospitality scene are highly preferred, as this knowledge is pivotal to understanding seasonal trends, guest demographics, and competitive dynamics. The compensation package is competitive, with a base salary range of $130,000 to $135,000 annually plus a performance-based bonus up to 50% of the yearly salary, complemented by comprehensive health benefits, a 401(k) with company match, paid time off, and other perks including discounted hotel stays and career advancement opportunities. This position encourages candidates who are ready to make a lasting impact at a boutique level and who value a people-first, innovative work culture.
The current opportunity is for an experienced and visionary General Manager to lead RISE Uptown Phoenix into its next exciting chapter. This is not a standard leadership role but a pivotal position for a dedicated hotelier who thrives on transformation and innovation. The ideal candidate will spearhead the hotel’s operational and financial turnaround, ensuring the establishment meets and exceeds its potential. Leading a team that averages around 50 members depending on the season, the General Manager will inspire a culture steeped in accountability, pride, and exceptional service. With a hands-on, visible leadership style, the General Manager will engage directly with guests to elevate satisfaction levels and curate unforgettable hospitality experiences.
The role demands sharp operational expertise, including robust knowledge of rooms management, food and beverage operations, revenue management, and guest experience enhancement. The General Manager will also be a strategic thinker, capable of driving revenue growth through innovative programming and strong community ties. This leader will implement best-in-class operational standards designed to boost efficiency, consistency, and profitability. Collaboration with ownership is key to this role; the General Manager will work closely with stakeholders to establish clear goals, monitor performance metrics, and execute a shared vision that highlights the property’s unique attributes.
Beyond operational duties, the General Manager will serve as a culture builder, fostering an environment where hospitality is personalized and reflective of RISE’s spirited essence. Candidates with local market experience or a familiarity with the Phoenix hospitality scene are highly preferred, as this knowledge is pivotal to understanding seasonal trends, guest demographics, and competitive dynamics. The compensation package is competitive, with a base salary range of $130,000 to $135,000 annually plus a performance-based bonus up to 50% of the yearly salary, complemented by comprehensive health benefits, a 401(k) with company match, paid time off, and other perks including discounted hotel stays and career advancement opportunities. This position encourages candidates who are ready to make a lasting impact at a boutique level and who value a people-first, innovative work culture.
Job Requirements
- 10+ years of hotel leadership experience
- Minimum 2 years experience as a General Manager or Director of Operation
- Proven track record of operational and financial hotel improvement
- Experience in boutique or lifestyle hotel environments preferred
- Ability to build and maintain high-performing teams
- Experience managing rooms and food and beverage operations
- Excellent communication and leadership abilities
- Knowledge of the Phoenix hospitality market strongly preferred
- Capable of multitasking and working under pressure
- Ability to engage directly with guests and team members effectively
Job Qualifications
- 10+ years of hotel leadership experience, including at least 2 years as a General Manager or Director of Operation
- Proven success leading a hotel through operational or financial improvement
- Strong background in boutique, lifestyle, or independent hotels preferred
- Demonstrated ability to build and retain high-performing teams
- Experience managing both rooms and food and beverage operations
- Excellent communication, organizational, and leadership skills
- Local market experience and knowledge of the Phoenix hospitality industry strongly preferred
Job Duties
- Lead the full operational and financial turnaround of the boutique hotel
- Rebuild and inspire a high-performing team rooted in accountability, service excellence, and pride
- Strengthen guest satisfaction through hands-on engagement, visibility, and commitment to memorable experiences
- Drive revenue growth through creative programming, community engagement, and strong commercial strategy
- Implement disciplined operational standards to improve efficiency, consistency, and profitability
- Partner with ownership to set clear goals, track performance, and execute a shared vision
- Foster a culture where hospitality feels personal, thoughtful, and unmistakably RISE
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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