General Manager - Rickhouse

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $24.00 - $30.00

Work Schedule

Day Shifts

Weekend Shifts

Benefits

401(k) with employer match

Health Insurance

Dental Insurance

Vision Insurance

Parental leave

Commuter check tax benefits

Company-sponsored trips and events

Job Description

Rickhouse is a renowned bar located in the heart of the Financial District of San Francisco, famed for its unique and historic ambiance inspired by old whiskey barrels, staves, and original charred brick that dates back to pre-1906 earthquake. This establishment offers a rich blend of history and craft, creating an inviting atmosphere where patrons can enjoy expertly crafted beverages and memorable service. Rickhouse attracts a diverse clientele ranging from business professionals to locals and tourists seeking a high-quality bar experience. As part of the Future Bars Group, Rickhouse benefits from a commitment to excellence, inclusivity, and a passion for hospitality that permeates through their management and staff.

The General Manager role at Rickhouse is a pivotal leadership position responsible for overseeing all aspects of bar operations while ensuring seamless service and a welcoming environment for guests. This full-time position requires an individual who thrives in a fast-paced and dynamic setting, ideally with prior managerial experience in a busy bar, hotel, or restaurant environment. Though bartending shifts are not obligatory, they are highly recommended, reflecting the hands-on management style preferred to maintain operational oversight and foster team cohesion.

The General Manager will report directly to the Operations Director and is expected to exhibit strong leadership, organizational, and communication skills. They will manage a team of bartenders and barbacks, ensuring efficient scheduling, labor cost control, and high service standards. A key aspect of this role involves maintaining inventory accuracy, purchasing approved products weekly, and collaborating with the Beverage Director to develop innovative cocktail menus that enhance the bar’s offerings.

Administrative capacity is essential, as the General Manager must complete detail-oriented tasks promptly, track customer behavior and sales data, and interface with various teams including events, facilities, and marketing. Managing special events within the bar venue, delegating tasks appropriately, and supporting staff training and discipline are also integral parts of the role.

This position offers competitive compensation ranging from $24 to $30 per hour depending on experience, in addition to tips, with comprehensive benefits such as 401(k) plans, health, dental, and vision insurance, parental leave, commuter check tax benefits, and company-sponsored trips and events. Rickhouse fosters a supportive work culture emphasizing equal opportunity and inclusivity, making it an excellent career opportunity for those passionate about the hospitality industry and team leadership.

Job Requirements

2 years of managerial experience in a bar, restaurant or equivalent
ability to work evenings and weekends including a standard Tuesday through Saturday schedule
effective communication skills
strong organizational and administrative skills
ability to manage and lead a team
capacity to complete detail-oriented tasks quickly
experience with inventory control and labor cost management
capability to liaise with multiple teams such as events, marketing, and facilities
willingness to perform bartending shifts
eligibility to work in the United States as this position is not valid for visa sponsorship

Job Qualifications

2 years of managerial experience in a bar, restaurant or equivalent is preferred
record of critical thinking skills
strong interpersonal skills
attention to detail and good organizational skills
ability to complete administrative duties accurately and within deadlines
customer service focus
knowledge of food, beverage, and hospitality industries
calm under pressure
comfortable with hospitality and sales technology platforms
familiarity with Craftable and Square for Restaurants is nice but not required
degree in business, management, hospitality, or equivalent is a plus

Job Duties

Oversee all bar operations within the bar
having regular bartending shifts
maintain inventory controls and purchase approved products weekly
determine employees’ schedules and manage labor costs
create cocktail menus under the direction of the Beverage Director
ensure bar is well-stocked and clean
work with facilities team to ensure that the bar stays in good operating order
track customer behavior and sales
liaise with and respond to the events team for events booked within the bar
direct operations within the bar for special events as set forth by contracts signed by the events team
appropriately delegate tasks to staff
manage a team of bartenders and barbacks in a fair and productive manner
hire, train, promote, and, when necessary, discipline staff
liaise with marketing team on campaigns, social media, branding, publicity