General Manager, Restaurant R'evolution

Sonesta International Hotels is the 8th largest hotel company in the United States and continues to experience rapid growth. With an expansive portfolio that blends full-service and focused hotels located in major cities, Sonesta offers a diverse array of owned, managed, and franchised properties. The company prides itself on delivering exceptional hospitality, emphasizing the human side of service by fostering passion, loyalty, and meaningful guest experiences. Sonesta operates over 1,000 properties across eight countries, providing opportunities for dynamic and rewarding careers in the hospitality sector. This extensive network ensures the brand is located where guests want to be, offering quality, value, and memorable stays everywhere it operates.

The role available is for a Restaurant R'evolution Manager responsible for managing all aspects of service within the restaurant. This position ensures compliance with established service standards and operational procedures while adhering to federal, state, and local regulations concerning health, safety, and other compliance requirements. The Restaurant R'evolution Manager leads the team, including Front of House managers and the Chef de Cuisine, to focus on delivering a fine dining experience. Key responsibilities include supervising day-to-day activities, planning, organizing work, and enforcing policies to maintain high standards. The role requires ensuring prompt and efficient service across meals, functions, and beverage service while training staff to follow SOPs and company standards. Maintaining hygiene standards and a safe environment is paramount, alongside managing guest relations to turn dissatisfied guests into loyal return customers.

Additionally, the manager plays a critical part in controlling budgets, labor costs, and maximizing profitability. They oversee the security and proper storage of inventory and equipment, ensure all restaurant facilities and equipment are well-maintained, and attend food and beverage meetings as required. The role also involves managing administrative duties related to financial and payroll reporting. The manager supports the Wine Director by overseeing the Wine Cellar and leads operations of the Bar R'evolution beverage program and inventories. Holding a ServSafe certification is necessary, and the position focuses on employee development through feedback, performance expectations, and reviews.

This position is ideally suited for someone with a bachelor’s degree from a four-year college or university, or with equivalent experience including management or general manager experience in the hospitality or food and beverage industry. Physical demands include standing, walking, sitting, and the ability to lift or move up to 50 pounds, among others. Sonesta values inclusive hiring practices and offers a comprehensive benefits package including medical, dental, vision insurance, retirement plans with company match, paid vacation, sick days, parental leave, and other valuable employee perks. This is an excellent opportunity to join a leading hospitality company and contribute to creating exceptional dining experiences that align with the Sonesta brand mission.