General Manager - Restaurant

Port Allen, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Company funded tuition assistance

Paid Time Off

401(k) with 100% match up to 5%

Medical insurance

Dental Insurance

Vision Insurance

competitive pay

Career Development

Quarterly bonus program

Profit sharing

Job Description

Love's Travel Stops and Country Stores is a family-owned and operated company that has been fueling customers' journeys since 1964. Headquartered in Oklahoma City, Love's has grown remarkably to employ more than 40,000 team members across North America and Europe. The company operates over 630 locations in 42 states, focusing primarily on travel stops and convenience stores. Love's commitment to innovation, perseverance, and outstanding customer service has made it a trusted name in the travel industry. The company provides a wide range of products and services tailored to meet the needs of professional drivers, fleets, four-wheel customers, RV enthusiasts, alternative fuel users, and wholesale fuel customers. Love's places a strong emphasis on giving back to the communities it serves, fostering an inclusive and diverse workplace, which is reflected in its award-winning culture, including the prestigious Better Work Award from Indeed in 2023. The Love's Family of Companies also encompasses Gemini Motor Transport, one of the safest trucking fleets, Speedco and Love's Truck Care, the largest preventative truck maintenance networks, Musket, a commodities supplier, Trillium, an alternative fuels specialist, and TVC Pro-driver, a CDL protection service. This diverse portfolio underpins the company's robust position in the transportation and fuel services industry.

The role of Restaurant General Manager at Love's is vital in ensuring the smooth, efficient, and profitable operation of high-volume, multifaceted restaurants along with fresh kitchen facilities. This leadership role involves directing staff to deliver unparalleled customer service, managing processes, and implementing strategies that boost sales and enhance customer satisfaction. The General Manager is expected to ensure a safe, clean, and well-maintained kitchen environment, strictly adhering to food safety protocols. Responsibilities also include driving sales through efficient inventory management, ordering, stocking, and food preparation, all while supporting higher management with task execution, safety practices, schedule oversight, cash integrity, talent acquisition, and employee development. Additionally, the role entails compiling regular reports and understanding financial performance through profit and loss statements to make informed business decisions. The ideal candidate will work collaboratively with team members to coach and develop their skills for timely preparation and packaging of customer orders, continuously improving the dining experience by addressing customer feedback. Love's offers competitive pay, company-funded tuition assistance, health benefits, and a comprehensive bonus and profit-sharing program, making it an attractive career opportunity for those passionate about the restaurant industry and leadership.

Job Requirements

3+ years restaurant management experience
3+ years managing operations with an annual sales volume of $1M+
3+ years affecting and deciphering budgets and profit and loss statements
excellent communication and interpersonal skills with a customer satisfaction focus
strong organizational and multitasking abilities with attention to detail
intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel
frequent lifting or moving of items over 50 pounds or more
ability to successfully complete a pre-employment background check and drug screening

Job Qualifications

3+ years restaurant management experience
3+ years managing operations with an annual sales volume of $1M+
3+ years affecting and deciphering budgets and profit and loss statements
excellent communication and interpersonal skills with a customer satisfaction focus
strong organizational and multitasking abilities with attention to detail
intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel

Job Duties

Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation
Assist the General Manager of the facility with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting
Work alongside team members to coach and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations
Understand financial reporting which includes profit and loss statements to affect business changes and capitalize on opportunities
Address customer feedback and work to improve the overall dining experience