General Manager, Quick Quack Car Wash, Earn up to $100,000 a Year!

Texas City, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $100,000.00

Benefits

401(k)

401(k) matching

Dental Insurance

employee discount

Health Insurance

Opportunities for advancement

Paid Time Off

Paid training

Referral program

Vision Insurance

Job Description

Quick Quack Car Wash is a well-established car wash company dedicated to delivering an exceptional and fast car wash experience while positively impacting the lives of its employees and customers. The company prides itself on its mission statement, "we change lives for the better," which reflects its commitment not only to cleanliness and top-tier customer service but also to fostering a supportive and growth-oriented workplace culture. Quick Quack Car Wash operates numerous locations, offering comprehensive car wash services with a focus on state-of-the-art equipment, environmentally friendly soaps, and a high standard of operational excellence. By embodying their core values of being smart, kind, and driven, Quick Quack Car Wash has built a strong reputation for providing fast, clean, and loved car washes everywhere they operate. Show More

The company is currently seeking a dynamic, results-oriented Store Leader (General Manager) to take on a leadership role at one of its car wash locations. This full-time leadership position offers the challenge and autonomy of managing an entire store, including full profit and loss responsibility. The Store Leader will be responsible for hiring, training, and managing a diverse team while creating a positive and motivating environment to help each team member achieve their personal and professional goals. This person will be very hands-on, spending time on-site greeting customers, leading by example, and ensuring the car wash operation runs smoothly and efficiently.

In this role, the Store Leader will uphold the company's customer service standards by fostering a welcoming atmosphere where guests feel appreciated and valued. They will lead efforts to increase top-line revenue and membership sales by consistently delivering an outstanding car wash experience. The Store Leader will also be responsible for maintaining a clean and safe environment, collaborating with maintenance experts to ensure the equipment is functioning optimally, and managing inventory and merchandise. Beyond operational duties, this leader will coach, mentor, and inspire team members, contributing to a positive work culture and driving business success. The position offers competitive benefits including monthly bonuses, free car washes, health benefits, and a 401(k) plan with company match, as well as sales incentives and competitions designed to reward excellence and teamwork. This role is an excellent opportunity for a motivated leader who thrives in a fast-paced, customer-focused environment and wishes to grow their leadership skills while making a positive impact on their community and team.Show Less

Job Requirements

High school diploma or equivalent
College degree preferred
Minimum 2 years experience managing a high performing store, location or company
Strong leadership and communication skills
Ability to work various hours including weekends and holidays
Must have a current and valid driver's license
Clean driving record with no major moving violations or serious preventable accidents in the last 3-5 years
Must be able to read, count, and write accurately
Ability to stand for prolonged periods
Ability to lift up to 15 pounds
Must maintain a clean appearance as per dress and grooming standards
Willingness to work in an outdoor, loud environment
Experience with profit and loss statements
Experience in retail preferred
Ability to handle discipline and termination in accordance with company policy

Job Qualifications

Strong leadership and communication skills
Record of developing team members and leaders
Self-motivated and results driven leader
Record of driving results (revenue, EBITDA, etc.)
Excellent customer service skills
Experience leading a membership model (preferred)
Experience managing a preventative maintenance program or similar (preferred)
Must be able to read, count, and write accurately
Must be able to work various hours, weekends, and holidays
Must be able to smile and maintain a clean appearance as per dress and grooming standards
2 years or more being responsible for the results of a high performing store, location, or company
Experience in hiring the right team members
Experience training and mentoring team members
Experience managing cost, expenses, and scheduling
Ensure product and location represent company standards on site at all times (brand, cleanliness, product quality)
Responsible and familiar with profit and loss statements
Retail experience preferred
High school diploma or equivalent, college degree preferred
Able to stand for prolonged periods and work on cash register or related equipment
Able to lift up to 15 pounds at times
Must have a current driver's license and meet company driver eligibility criteria

Job Duties

Hires and retains a great team of smart, kind, and driven people
Invests time to help each member of their team achieve their personal and professional goals
Regularly provides feedback regarding performance, providing an opportunity to improve skill
Constantly learns and becomes better in their leadership skills
Grows top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness
Is relentless in providing a clean and safe environment for their team and guests
Appreciates the intellectual challenge to learn all about the soaps and unique equipment used to give customers a clean, shiny, and dry car
Collaborates with maintenance experts to maintain soap and equipment
Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people they work beside
Provides customers a positive experience worth talking about
Ensures compliance with all policies and procedures through regular meetings and training of team members
Handles discipline and termination of team members as needed and in accordance with policy
Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety
Oversees the productivity, breaks, and daily scheduling of all team members
Monitors the performance of location financials and contributes towards reaching financial goals
Prepares and handles daily cash deposits
Orders, stocks, and maintains merchandise and inventory for the location
Handles vehicle damage claims with a sense of urgency
Ensures location is clean and well maintained, performs and/or delegates general housekeeping and maintenance responsibilities as needed
Assists customers in locating various products, resolving complaints, or providing information, directs customers to other departments as necessary
Properly uses membership approach when interacting with new customers
Performs other duties as assigned

Job Location

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