GENERAL MANAGER - OSCAR'S

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,300.00 - $70,700.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee assistance program

Retirement Plan

Employee Discounts

Professional development opportunities

Job Description

Plaza is a distinguished hospitality establishment known for delivering exceptional dining experiences through its renowned Gourmet Steakhouse. As a prominent player in the restaurant industry, Plaza focuses on combining fine dining with a welcoming atmosphere that caters to guests who seek gourmet cuisine and superior service. The company prides itself on upholding high standards in food quality, customer service, and operational efficiency, making it a favored destination for both local patrons and visitors alike. Plaza maintains strict adherence to its brand values and operational policies which align with industry best practices and regulatory guidelines, ensuring a consistent and premium experience... Show More

Job Requirements

Ability to communicate effectively with guests, team members and management in both written and verbal form
Must have the ability to write in a clear and professional manner
Strong written and verbal communications skills
Works quickly and under minimal supervision or independently
Maintains excellent relations with co-workers
Performs all other related and compatible duties as assigned
Regular attendance in conformance with the standards, which is established by PlayLV Property, is essential to the successful performance of this position
To perform this job successfully, an individual must be able to perform each essential duty
Must have the ability to effectively present information in one-on-one and small group situation to staff or customers and other employees of the organization
Must have the ability to apply commonsense understanding to carry out detailed written or oral instructions
Exercise good judgment, makes decisions and works under pressure
Must have the ability to deal with problems in a calm and professional manner
Must operate effectively in a deadline-oriented and multi-task environment
Ability to effectively present information to top management, public groups, and/or boards of directors
Excellent problem solving skills
Must have the ability to read and comprehend simple instructions, short correspondence and memos

Job Qualifications

At least 5 years of previous hospitality experience in a fine dining restaurant or Gourmet Steakhouse with scheduling experience
At least 2 years of previous management experience in a high-volume Gourmet Steakhouse, preferably within a major hotel/casino or fine dining French gourmet steakhouse environment
Excellent customer service skills
Able to lead and mentor a team
Have interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
High school diploma or equivalent
Able to effectively communicate in English, in both written and oral forms
Bachelor's degree from a four-year college or university and/or course certification from an accredited culinary institute preferred
Previous experience managing employees using a Collective Bargaining Agreement preferred
Previous experience working in a similar resort setting preferred
Knowledge of basic Windows programs: Microsoft Word and Excel
Ability to obtain the appropriate work authorization per Health regulations

Job Duties

Manage assigned operational functions within the department consistent with the strategic plan and vision for the department and division
Oversee the daily floor operations to ensure that service is done proficiently
Communicate daily with Executive Chef and/or Sous Chef in charge and Director of Food & Beverage, providing current information on large parties or expected VIPs
Open/close shift, including logbook and pre-meal briefing
Manage and monitors fiscal budget, operations of assigned departments and marketing strategies to produce both short term and long term profitability
Provide input into the research, development, evaluation and implementation of new products, services, technology and processes to ensure competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment
Oversee all aspects of service, inventory control and labor management to operate the Gourmet Steakhouse efficiently and cost effectively
Review and complete daily payroll
control daily labor costs
Manage the delivery and measurement of guest service within assigned department(s) consistent with the Company’s core service standards and brand attributes
Interact with guests frequently to ensure satisfaction and enjoyment of dining experience
Ensure maintenance and cleanliness of Gourmet Steakhouse and communicate expectations to Housekeeping and Maintenance Departments
Manage Human Resources responsibilities for assigned departments to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction
quality hiring, training and succession planning processes that encompass the Company’s diversity commitment
adherence to the company's status quo third party representation philosophy
compliance with Company policies, legal requirements and Collective Bargaining Agreements
Supervise dining room and kitchen activities to ensure quality production and delivery of product and service
Responsible for smooth, efficient, cost effective operation of the Gourmet Steakhouse, to include: labor management, supervision of all aspects of service, and inventory control
Interact with guests frequently to ensure satisfaction and enjoyment of dining experience
React to any guest complaints and take any appropriate action
Perform other job related duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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