Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $34.00
Work Schedule
Flexible
Benefits
competitive hourly rate
Quarterly bonus potential
Everyday pay
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
educational assistance
Pet insurance
Team discount
401(k) with Company Match
Paid parental leave
Life insurance
Disability insurance
Flexible spending account
Job Description
Salt & Straw is a renowned artisan ice cream company known for its inventive flavors and commitment to quality, creativity, and exceptional customer service. Founded on principles of community and care, Salt & Straw operates in multiple markets with a mission to create unforgettable experiences for guests through genuine hospitality and thoughtfully crafted products. The company’s retail shops are not just places to enjoy ice cream but are vibrant community hubs where every detail, from the ambiance to the interaction with staff, is designed to delight and engage customers. Salt & Straw embraces a culture that values kindness, inclusion, and... Show More
Job Requirements
- No formal education level required
- 3+ years of relevant food service, hospitality or retail experience
- Experience managing teams of 10 or more people
- Ability to train, develop and support staff effectively
- Strong leadership and communication skills
- Availability to work evenings, weekends and holidays
- Must be 18 years or older
Job Qualifications
- Have 3+ years of food service, hospitality or retail experience
- Have managed teams of 10+ in a fast-paced environment
- Know how to train, develop and support people with care and clarity
- Love building team culture and delivering excellent guest experiences
- Are ready to own both the people and operational sides of a shop
- Are 18+ and available to work evenings, weekends and holidays
Job Duties
- Oversee daily operations including scheduling, payroll, inventory and facilities management
- Hire, train and develop a high-performing team of shift coordinators and scoopers
- Set clear expectations and coach the team with generosity and consistency
- Deliver hospitality rooted in curiosity and care, enhancing guest experiences
- Use data and insights to drive sales, labor and guest satisfaction
- Navigate challenges and celebrate wins while supporting team growth
- Strengthen community relationships and represent the company positively
- Collaborate with cross-functional teams to enhance shop success and sustainability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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