You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
General Manager | Full-Time | Steven Tanger Center for the Performing Arts
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a premier global leader in the live entertainment industry, specializing in premium venue development and comprehensive venue management services. Established in 2015, OVG has quickly expanded its reach across four continents, managing a diverse portfolio that includes seven world-class owned venues alongside a prestigious client roster of iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions. The company is recognized not only for the high standard of its infrastructure but also for its innovative approach to hospitality, sponsorship sales, and venue operational excellence. OVG’s influence in the live entertainment sector is... Show More
Job Requirements
- MA or MS degree preferred
- BA or BS with a business-related major required
- Minimum 5-7+ years management experience in food-related or concessions industry
- Concessions Manager Certificate required
- Advanced food service sanitation training certificate required
- Strong communication skills
- Ability to make business decisions under pressure
- Proficiency with Microsoft Office, POS, and timekeeping systems
- Ability to work in fast-paced, event-driven environments
- Valid Food Handler's certificate and Alcohol Service Permit if required
- Knowledge of sanitation, food preparation, alcohol service policies
- Ability to perform complex math functions
- Ability to handle cash responsibly
- High standards of integrity and professionalism
- Ability to work independently
- Experience in unionized environment
- Experience in theater or performing arts center preferred
- Accounting coursework preferred
Job Qualifications
- MA or MS
- BA or BS with a business-related major required
- Minimum 5-7+ years of management experience in the food-related or concessions industry
- Concessions Manager Certificate from the National Association of Concessionaires
- Nationally recognized, advanced food service sanitation training course certification
- Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner that fosters a positive, enthusiastic, and cooperative work environment
- Ability to make sound business/operations decisions quickly and under pressure
- Solid working knowledge of computer applications: Microsoft Office, POS systems, timekeeping systems
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access
- Possess a valid Food Handler's certificate and Alcohol Service Permit if required by state or local government
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages)
- Ability to handle cash accurately and responsibly
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality
- Ability to work independently with little direction
- Experience working in a union environment required
- Experience in a fast-paced theater or performing arts center preferred
- Accounting minor or credits preferred
Job Duties
- Ensure legal, efficient, professional, and profitable operation of the assigned venue
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and P&L financial statements
- Final decision-maker on equipment purchases and leases
- Conflict resolution, last-resort mediation, arbitration and labor negotiations, when applicable
- Author, review, and amend policies and procedures, as required
- Author and amend contracts, authorize terms
- Oversee scheduling and labor allocation
- Analyze ticket sales in relation to anticipating staffing needs and target market demographics, determine and project point-of-sale to guest ratio
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and the accurate cost of goods
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location
- Directs and assists managers in preparing and attaining future goals
- Provides each manager with the proper direction and follows up on all assignments
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained
- Prepares required reports accurately and submits them on time
- Follows up with department heads to ensure that their reporting is completed within the same guidelines
- Develops an effective management team
- Gives the managers clear direction and provides the necessary assistance for them to perform their work
- Evaluates each manager’s performance and makes recommendations for their improvement
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads
- Establishes and maintains personal relationships with show managers, suppliers, vendors, and the public that projects the venue in a positive light
Job Criteria
Experience
Expert Level (7+ years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: