General Manager | Dallas Marriott Suites Market Center

Dallas, TX, USA|Onsite, Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $49,000.00 - $73,200.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee Discounts

Flexible Schedule

Job Description

Our company is a reputable hotel known for its dedication to providing exceptional hospitality and outstanding guest experiences. As a prominent player in the hospitality industry, we pride ourselves on maintaining high standards and delivering consistent quality across all our hotel outlets. With a focus on guest satisfaction, operational excellence, and continual growth, we strive to create a welcoming environment for guests and a supportive workplace for our associates. The hotel features various departments including hotel operations, food and beverage, sales, engineering, human resources, and accounting, all seamlessly integrated to deliver superior service and operational efficiency.

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Job Requirements

Bachelor's degree in hotel management or related business field preferred
minimum 3 years' experience in rooms and/or food and beverage functions
strong business communication skills verbal and written
strong presentation skills and ability to lead team at leadership and hourly level
knowledge of federal, state and local employment laws and regulations
high work ethic and self-initiative
strong computer skills in Microsoft Suite
some travel may be required
regular attendance according to established guidelines
proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
professional image
basic computational ability
focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
maintain calm and professional demeanor in sometimes high pressure situations
ability to converse calmly with upset associates, superiors and guests in intense emotional situations
ability to participate in and lead departmental and/or hotel team meetings

Job Qualifications

Bachelor's degree in hotel management or related business field preferred
minimum 3 years' experience in rooms and/or food and beverage functions
strong business communication skills verbal and written
strong presentation skills and ability to lead team at leadership and hourly level
knowledge of federal, state and local employment laws and regulations
high work ethic and self-initiative
strong computer skills in Microsoft Suite
proven record of commitment and professionalism in meeting the challenges and pressures of a 24-hour, 7-day a week operation
professional image as perceived by subordinates, peers, superiors, guests and community
basic computational ability
ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
maintain calm and professional demeanor in sometimes high pressure situations
ability to converse calmly with upset associates, superiors and guests in intense emotional situations
ability to participate in and lead departmental and/or hotel team meetings

Job Duties

Practice a culture of guest service in all you do
promote courtesy, good will and a positive attitude in each and every encounter
anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times
resolve guest complaints, ensuring guest satisfaction in each interaction
coordinate special programs, functions and incentives to improve guest service
work in a cooperative and friendly manner with fellow associates
effectively lead the Executive Committee to reach the goals of the property
develop and assure achievement of hotel revenues and profits, utilizing forecasting, P and L management, RevPAR
ensure the property is compliant in all departments, growing the business year over year
ensure product quality is of a level to allow future bookings of room nights, banquet sales and food and beverage to achieve increasing pricing goals as warranted to maximize revenue
coach and develop leaders to exceed performance expectations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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