General Manager of Restaurant Operations

Team Lyders is a leading franchisee proudly operating over 200 Taco Bell locations across various states. With a strong focus on delivering exceptional customer experiences and maintaining a vibrant workplace culture, Team Lyders is committed to developing its team members and optimizing operational success. The company's mission centers around making a meaningful impact in every community it serves by upholding the high standards of the Taco Bell brand and fostering a supportive and empowering environment for all employees. This dedication to excellence has positioned Team Lyders as a trusted and admired name in quick-service restaurant (QSR) operations.

The General Manager of Restaurant Operations role at Team Lyders is a pivotal leadership position within the company. As the hands-on leader of one of their thriving restaurants, the General Manager is responsible for managing all aspects of restaurant operations, ensuring adherence to brand standards and policies, and driving overall success. This role emphasizes fostering a motivated and dynamic team while maximizing profitability and maintaining exemplary customer satisfaction. The General Manager is expected to lead with intention, offering mentorship and clear guidance to nurture the growth of future leaders within the organization. This leadership extends to conflict resolution and creating a culture that aligns with Team Lyders’ core values and principles.

In this role, the General Manager will be responsible for delivering a consistent and superior customer experience by effectively executing corporate and local initiatives, managing daily operations, and maintaining a safe and welcoming environment. The position requires close oversight of labor scheduling, food supply management, and stringent adherence to health and safety standards. Addressing customer concerns promptly and training the team to exceed service expectations are critical facets of the role. Utilizing customer insights to improve guest experiences and sustain high service quality is also a key responsibility.

Additionally, the General Manager will play a strategic role in growing the restaurant brand, sales, and profits by managing profit and loss statements with a focus on cash control and inventory management. Labor optimization and maintaining facilities and equipment to meet brand standards through proper maintenance protocols are essential duties. The manager will monitor sales and operational performance, coach the team to meet growth targets, and design and execute a restaurant-specific Annual Operating Plan to drive business success.

This role requires a blend of operational expertise, strong analytical skills, and a passion for leadership. The ideal candidate will bring at least 2 to 4 years of leadership experience within the QSR or retail environment, including direct P&L accountability. Exceptional communication skills, the ability to make data-driven decisions, and a proven track record in team development are also important. A high school diploma or GED serves as the minimum educational requirement. This position demands a hands-on approach with a willingness to work a 50-hour workweek, including evenings, weekends, and extended shifts as necessary.

The physical demands of this role include standing for extended periods, walking throughout the restaurant, lifting and pushing moderate weights, and occasionally climbing stairs or ladders. Candidates must be able to express ideas and instructions clearly and perform manual tasks such as typing and handling. The work environment involves exposure to typical restaurant conditions such as heat, cold, cleaning chemicals, grease, and oil, both indoors and outdoors.

Employing individuals under the Team Lyders Payroll Inc franchise ensures a company committed to its workforce with competitive wage and benefit programs managed independently. This is an excellent opportunity for a dynamic, energetic leader who is passionate about delivering exceptional food quality, service, cleanliness, and operational speed in the fast-paced world of Taco Bell restaurants.