
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,960.00 - $91,200.00
Work Schedule
Weekend Shifts
Benefits
Free max chuze fitness membership plus 1 free membership for a family member or friend
Accrued vacation
Sick Time
paid floating holidays
401k
Medical insurance
Dental Insurance
Vision Insurance
Health savings account with employer contributions
Flexible spending account
Discounts on all Chuze retail and Chuze Blends purchases
Chuzer referral incentive program
Personal device stipend
Free first aid/CPR and food handler certifications
Engaging and dynamic work environment with professional growth opportunities
Job Description
Chuze Fitness is a dynamic and inclusive fitness company dedicated to building healthier communities through genuine human connection and kindness. With a mission centered on hospitality and people, Chuze is reinventing the fitness industry one deadlift at a time. The company fosters a vibrant work environment and an inclusive culture that supports its members, employees, and the larger community. Chuze Fitness is committed to offering an engaging workplace where every team member is valued and empowered to deliver exceptional service.
The General Manager role at Chuze Fitness is a pivotal leadership position integral to the club's success. As the heartbeat of the club, the General Manager is responsible for developing a team of authentic, motivated, and collaborative Chuzers who embody the company's core values of collaboration, hospitality, authenticity, and grit. This position involves overseeing day-to-day operations, ensuring outstanding customer service, maintaining cleanliness, and nurturing an unbeatable culture that members and guests will remember. The General Manager will also play a crucial role in recruiting and developing a diverse team including Assistant Managers, Shift Leads, Customer Service staff, and Kids Club Team Members, particularly as this role supports an upcoming club opening planned for July 2026.
This leadership role requires a strong focus on hospitality, with the General Manager setting high standards for member engagement and service delivery. Responsibilities include facilitating club tours, supporting membership sign-ups, managing retail transactions, and working alongside team members on operational tasks to create a seamless and welcoming fitness environment. The General Manager also oversees employee development through authentic coaching, performance management, and fostering continuous growth within their teams.
Working in close collaboration with the District Team, the General Manager manages labor, turnover, and quality assurance to ensure smooth operations. They also maintain strong communication and rapport across multiple departments including fitness, maintenance, and corporate offices. Administrative duties such as reporting, email management, scheduling, and inventory maintenance are integral to this role, requiring strong organizational skills.
Chuze Fitness offers a competitive pay range of $72,960 to $91,200 annually, commensurate with experience, along with a varied work schedule Monday to Friday and some weekend support when needed. This role suits individuals who are committed to fostering a positive and team-oriented environment, possess excellent interpersonal communication skills, and demonstrate effective problem-solving abilities. The company supports continuous professional development and a dynamic work setting where career growth is encouraged and facilitated.
The General Manager role at Chuze Fitness is a pivotal leadership position integral to the club's success. As the heartbeat of the club, the General Manager is responsible for developing a team of authentic, motivated, and collaborative Chuzers who embody the company's core values of collaboration, hospitality, authenticity, and grit. This position involves overseeing day-to-day operations, ensuring outstanding customer service, maintaining cleanliness, and nurturing an unbeatable culture that members and guests will remember. The General Manager will also play a crucial role in recruiting and developing a diverse team including Assistant Managers, Shift Leads, Customer Service staff, and Kids Club Team Members, particularly as this role supports an upcoming club opening planned for July 2026.
This leadership role requires a strong focus on hospitality, with the General Manager setting high standards for member engagement and service delivery. Responsibilities include facilitating club tours, supporting membership sign-ups, managing retail transactions, and working alongside team members on operational tasks to create a seamless and welcoming fitness environment. The General Manager also oversees employee development through authentic coaching, performance management, and fostering continuous growth within their teams.
Working in close collaboration with the District Team, the General Manager manages labor, turnover, and quality assurance to ensure smooth operations. They also maintain strong communication and rapport across multiple departments including fitness, maintenance, and corporate offices. Administrative duties such as reporting, email management, scheduling, and inventory maintenance are integral to this role, requiring strong organizational skills.
Chuze Fitness offers a competitive pay range of $72,960 to $91,200 annually, commensurate with experience, along with a varied work schedule Monday to Friday and some weekend support when needed. This role suits individuals who are committed to fostering a positive and team-oriented environment, possess excellent interpersonal communication skills, and demonstrate effective problem-solving abilities. The company supports continuous professional development and a dynamic work setting where career growth is encouraged and facilitated.
Job Requirements
- High school graduate or equivalent
- 3-5 years of management experience or equivalent industry work
- 3 years of previous customer service experience
- Ability to leverage strong interpersonal and communication skills to cultivate a positive environment and develop a strong team
- Effective problem-solving and critical thinking skills with strong attention to detail
- Organized and accountable, able to set, reach, and prioritize goals
- Ability to work varied hours, weekends, and opening/closing shifts as needed
- Excellent communication and interpersonal skills
- Team-based mindset with the capacity to receive and deliver feedback
Job Qualifications
- Bachelor’s degree or currently continuing education
- Previous experience in the fitness industry
- Bilingual in Spanish
- High school graduate or equivalent
- 3-5 years of management experience or equivalent industry work
- 3 years of previous customer service experience
- Ability to leverage strong interpersonal and communication skills to cultivate a positive environment and develop a strong team
- Effective problem-solving and critical thinking skills with strong attention to detail
- Organized and accountable, able to set, reach, and prioritize goals
- Ability to work varied hours, weekends, and opening/closing shifts as needed
- Excellent communication and interpersonal skills
- Team-based mindset with the capacity to receive and deliver feedback
Job Duties
- Recruit incredible talent for your team of Assistant Managers, Shift Leads, Customer Service and Kids Club Team Members in preparation for a new club opening
- Maintain a hospitable environment for all members and guests, providing information on membership offerings, fitness programs, facilitating club tours, and assisting with club amenities and equipment functions
- Oversee and work alongside the team in daily cleaning tasks throughout the club, membership sign-ups, retail displays and transactions, and making smoothies at clubs with Chuze Blends
- Own development of all Operations and Kids Club employees, fostering continuous growth through authentic conversations, performance reviews, and coaching documentation
- Facilitate front desk operations, completing membership sign-ups and retail transactions, answering phones, and supporting member inquiries
- Manage and guide your team through elevated member concerns and emergent facilities issues, determining the proper course of action and implementing improvements to minimize disruptions to the club operations
- Work in close collaboration with the District Team in all aspects of your club's operations, labor management, turnover, and quality assurance
- Establish and maintain strong cross-departmental communication and rapport with fitness, maintenance, and Home Office departments and processes
- Complete administrative tasks such as reporting, email management, club scheduling, and inventory maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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