Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Job Description
Aramark Sports & Entertainment is a renowned leader in providing comprehensive food and beverage services and operations across major sports venues, entertainment facilities, and large-scale events. With a global footprint serving millions of guests daily, Aramark is committed to delivering exceptional hospitality and service experiences that elevate client partnerships and delight consumers. The company places a strong emphasis on innovation, quality, and guest satisfaction, making it a premier employer in the food service and entertainment industry. Operating in over 15 countries, Aramark synergizes its extensive expertise in culinary arts and venue management to create memorable experiences at some of the world’s most iconic sporting events, concerts, and catered occasions.
The General Manager position within Aramark Sports & Entertainment plays a pivotal role in leading multi-million dollar food and beverage operations for large venues. This leadership role involves comprehensive management and oversight of diverse contracted services including concessions, premium dining, and catering outlets. The General Manager is tasked with developing and executing strategies to meet both client objectives and financial goals, ensuring that each operation runs smoothly during high-profile sports events, concerts, and special venue functions. Reporting directly to the District Manager, this position includes managing a team of salaried direct reports and hands-on leadership of day-to-day operations.
This opportunity is ideal for a seasoned professional who thrives in a dynamic, fast-paced environment where large-scale events require meticulous planning and execution. The role requires financial acumen including full profit and loss (P&L) responsibility, and strong capabilities in data-driven decision making, forecasting, and business development. The General Manager must excel at relationship building with clients, vendors, and internal teams to foster collaborative environments that support business growth and guest satisfaction.
As a General Manager at Aramark, you will spearhead operational leadership by managing multiple business units, conceptualizing new initiatives to increase revenue streams, and developing team talent to maximize performance. The role demands a hands-on approach, excellent communication skills, and a passion for food and beverage innovation. You will work closely with senior leadership including the Senior General Manager and the Vice President of Operations to align business development efforts with organizational goals and to ensure the delivery of superior experiences at every touchpoint.
Aramark is committed to cultivating an inclusive workplace where talent is developed and excellence is rewarded. The firm is dedicated to equal opportunity employment, embracing diversity and fostering a supportive environment for career growth. The salaried General Manager position offers bonus eligibility contingent on achieving key financial and performance metrics, reflecting Aramark’s commitment to employee success and recognition.
In summary, this role offers an exciting opportunity to lead major food and beverage services in some of the most vibrant and demanding environments in the sports and entertainment sector. As a vital member of the Aramark team, you will contribute to the company’s mission of doing great things for each other, partners, communities, and the planet, while advancing your own career in a supportive, innovative, and rewarding setting.
The General Manager position within Aramark Sports & Entertainment plays a pivotal role in leading multi-million dollar food and beverage operations for large venues. This leadership role involves comprehensive management and oversight of diverse contracted services including concessions, premium dining, and catering outlets. The General Manager is tasked with developing and executing strategies to meet both client objectives and financial goals, ensuring that each operation runs smoothly during high-profile sports events, concerts, and special venue functions. Reporting directly to the District Manager, this position includes managing a team of salaried direct reports and hands-on leadership of day-to-day operations.
This opportunity is ideal for a seasoned professional who thrives in a dynamic, fast-paced environment where large-scale events require meticulous planning and execution. The role requires financial acumen including full profit and loss (P&L) responsibility, and strong capabilities in data-driven decision making, forecasting, and business development. The General Manager must excel at relationship building with clients, vendors, and internal teams to foster collaborative environments that support business growth and guest satisfaction.
As a General Manager at Aramark, you will spearhead operational leadership by managing multiple business units, conceptualizing new initiatives to increase revenue streams, and developing team talent to maximize performance. The role demands a hands-on approach, excellent communication skills, and a passion for food and beverage innovation. You will work closely with senior leadership including the Senior General Manager and the Vice President of Operations to align business development efforts with organizational goals and to ensure the delivery of superior experiences at every touchpoint.
Aramark is committed to cultivating an inclusive workplace where talent is developed and excellence is rewarded. The firm is dedicated to equal opportunity employment, embracing diversity and fostering a supportive environment for career growth. The salaried General Manager position offers bonus eligibility contingent on achieving key financial and performance metrics, reflecting Aramark’s commitment to employee success and recognition.
In summary, this role offers an exciting opportunity to lead major food and beverage services in some of the most vibrant and demanding environments in the sports and entertainment sector. As a vital member of the Aramark team, you will contribute to the company’s mission of doing great things for each other, partners, communities, and the planet, while advancing your own career in a supportive, innovative, and rewarding setting.
Job Requirements
- Minimum of 5+ years of large venue or multi-unit management experience
- Premium and concessions management experience preferred
- Direct P&L responsibility within a comparably scoped environment
- Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
- Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business
- A passion for food & beverage with an ability to identify and develop successful concepts
- Ability to communicate effectively with clients and senior management
- Ability to respond effectively to changing demands
- Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
- Ability to work in physically demanding environments including lifting, bending, pushing, pulling, extended walking and standing
Job Qualifications
- Minimum of 5+ years of large venue or multi-unit management experience
- Premium and concessions management experience preferred
- Direct P&L responsibility within a comparably scoped environment
- Ability to lead a large team of culinary & operations managers in a high volume, fast-paced environment
- Ability to lead in a complex environment with a keen focus on client and guest service, entrepreneurship, while building and growing a strong business
- A passion for food & beverage with an ability to identify and develop successful concepts
- Ability to communicate effectively with clients and senior management
- Ability to respond effectively to changing demands
- P&L accountability and/or contract-managed service experience is desirable
- Candidate must be willing to be hands-on with staff and operations and be willing to work flexible hours that include evenings, weekends and holidays
Job Duties
- Full P&L responsibility in regard to food and beverage
- Manage the client relationship at the location, while providing hands on execution and leadership of operations
- Leadership of a large team of managers and workforce throughout multiple units and concepts
- Developing new concepts to increase existing revenue sources for public foods/concessions, premium service and catering outlets
- Partner with the Senior General Manager and regions Vice President of Operations to plan and execute business development strategy for growth
- Recruitment and development of new and existing managers
- Interact successfully with the client, stadium guests and team members on a regular basis
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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