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General Manager - Nashville

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,800.00 - $71,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off

Job Description

Yardstick is a boutique dog hotel located in Nashville, Tennessee, distinguished by its innovative suites-only concept designed to deliver an exceptional, personalized level of care to our furry guests. Our mission is to transform the typical dog hospitality experience by creating a stress-free, elevated environment that caters to the unique needs of each dog. As a company, we are deeply committed to providing top-tier service in a warm and welcoming atmosphere, ensuring that every pet, and their owner, feels valued and cared for. We are rapidly expanding our footprint, soon launching our fourth location in the vibrant Nashville area, including... Show More

Job Requirements

  • Five or more years of people management experience
  • Prior experience in the pet services industry preferred but not required
  • Available to work nights, weekends, and holidays
  • Excellent customer service and people skills
  • High integrity, trustworthy and dependable
  • Ambitious and excited by the prospect of building a growing business

Job Qualifications

  • Five or more years of people management experience
  • Prior experience in the pet services industry preferred but not required
  • Excellent customer service and interpersonal skills
  • Strong leadership and team development abilities
  • Ability to work nights, weekends, and holidays
  • High integrity and dependability
  • Ambitious and motivated by business growth opportunities

Job Duties

  • Manage team of approximately 12 employees including full and part-time staff
  • Provide upfront training and ongoing development for team members
  • Oversee scheduling and labor cost management
  • Ensure top-notch customer relations and guest satisfaction
  • Maintain dog and employee safety standards
  • Manage facility operations including supply purchasing and sanitary maintenance
  • Organize community outreach and events
  • Collaborate closely with the CEO on business planning and process improvements

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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