General Manager - MI

Livonia, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $56,650.00 - $64,375.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401k

PTO

Tuition Reimbursement

Job Description

Qdoba Mexican Eats is a leading fast-casual restaurant chain specializing in Mexican cuisine with a focus on fresh ingredients and bold flavors. Established with a mission to deliver exceptional food and an inviting dining experience, Qdoba has grown into a nationally recognized brand with numerous locations across the United States. The company prides itself on creating a people and guest-centric culture, emphasizing not only high-quality food but also outstanding customer service. This approach has made Qdoba a popular destination for guests seeking flavorful, made-to-order Mexican dishes in a friendly and welcoming environment.

Working at Qdoba offers a dynamic and energe... Show More

Job Requirements

Must be at least 18 years old
High school diploma or equivalent
5+ years quick service restaurant experience
2+ years in a leadership position
Must have a valid driver's license
Ability to lift equipment and cases of product weighing approximately 10-50 lbs
Must be able to speak and hear clearly on the telephone and in person
Must be able to operate a computer such as desktop or tablet
If opting to deliver catering orders, have an operable personal cell phone and use it to track departure and delivery completion in accordance with company safety procedures
Must comply with all company policies and legal regulations

Job Qualifications

High school diploma or equivalent
5+ years quick service restaurant experience
2+ years in a leadership position
Excellent prioritization, interpersonal, problem-solving, and collaboration skills
Effective verbal and written communication skills
Highly motivated and organized
Demonstrates integrity and ethical behavior
Able to take direction from higher-level positions
Comfortable working in a fast-paced environment
Proven ability to recruit, hire, coach, train, and motivate employees
Valid driver's license

Job Duties

Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
Trains, develops, coaches, and evaluates employee performance
ensures systems for training employees are fully implemented and followed
Maximize store sales goals versus budget, including participation in marketing programs
Oversee and partner on increasing catering sales
Train, monitor, and reinforce food safety procedures
Work with the leadership team to meet sales goals
Manage food and labor costs
Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
Monitor food inventory levels and order product when necessary
Manage and maintain safe working conditions
Manage employees in a manner that encourages them to grow with the company and reduce turnover
Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
Responsible for the new hire life cycle including the interview and selection process along with proper training
Anticipate and identify problems and initiate appropriate corrective action
Ensure continual improvement of quality, service, and cleanliness
Identifies and develops internal candidates for management and shift lead positions

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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