General Manager - MI

Wyoming, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $56,650.00 - $64,375.00

Work Schedule

Standard Hours

Benefits

Medical

Dental

Vision

401k

Paid Time Off

Tuition Reimbursement

Job Description

Qdoba Mexican Eats is a leading fast-casual restaurant chain known for its commitment to serving delicious, high-quality Mexican cuisine with fresh ingredients and exceptional customer service. Established with a passion for flavor and community, Qdoba offers a dynamic and welcoming environment for both customers and employees. The company prides itself on its innovative approach to the quick service restaurant (QSR) industry, emphasizing a guest-centric culture and fostering growth and development among its team members. As a recognized brand in the competitive food service market, Qdoba continues to expand and thrive by upholding its core values of quality, hospitality, and inclusivity.

This particular position is for a Restaurant Manager role at Qdoba, where you will be responsible for overseeing the overall operations of the restaurant. This full-time position comes with an annual salary range of $56,650 to $64,375. In this leadership role, the Restaurant Manager will utilize discretion in daily management decisions while being accountable for living the brand values and supporting the brand’s ongoing success. The manager will focus heavily on fostering a people and guest-oriented culture that consistently delivers outstanding food quality and excellent guest service.

The manager will be tasked with ensuring all policies, procedures, and compliance requirements are met, maintaining a safe and efficient working environment, and driving sales growth through marketing initiatives and catering efforts. Key responsibilities include managing employee training, coaching, and evaluation, as well as controlling food and labor costs to maximize profitability. Additionally, the manager will be intimately involved in recruiting, hiring, and onboarding new staff, ensuring the implementation of comprehensive training programs, and promoting internal career development opportunities. This role requires someone with excellent interpersonal skills, integrity, organization, and the ability to thrive in a fast-paced QSR environment. Qdoba offers reasonable accommodations for qualified individuals with disabilities, contributing to a diverse and inclusive workplace. Benefits for eligible employees include medical, dental, vision insurance, 401k retirement plans, paid time off covering vacation, sick leave, and holidays, as well as tuition reimbursement programs to support further education and career advancement.

Job Requirements

At least 18 years old
high school diploma or equivalent
5+ years of QSR experience
minimum 2 years in a leadership role
excellent prioritization and interpersonal skills
strong problem-solving and collaboration skills
effective verbal and written communication skills
highly motivated and organized
demonstrate integrity and ethical behavior
valid driver's license
ability to lift equipment and cases weighing 10-50 lbs
ability to speak and hear clearly on telephone and in person
ability to operate a computer such as desktop or tablet
if opting to deliver catering orders, must have an operable personal cell phone and use it to track catering orders in accordance with safety procedures

Job Qualifications

High school diploma or equivalent
5+ years QSR experience with 2+ years in a leadership position
excellent prioritization, interpersonal, problem-solving, and collaboration skills
effective verbal and written communication skills
highly motivated and organized
demonstrates integrity and ethical behavior
ability to take direction from individuals in higher-level positions
comfortable working in a fast-paced environment
proven ability to recruit, hire, coach, train and motivate employees
must have a valid driver's license

Job Duties

Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
trains, develops, coaches, and evaluates employee performance
ensures systems for training employees are fully implemented and followed
maximize store sales goals versus budget, including participation in marketing programs
oversee and partner on increasing catering sales
train, monitor, and reinforce food safety procedures
work with the leadership team to meet sales goals
manage food and labor costs
execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
monitor food inventory levels and order product when necessary
manage and maintain safe working conditions
manage employees in a manner that encourages them to grow with the company and reduce turnover
focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth
responsible for the new hire life cycle including the interview and selection process along with proper training
anticipate and identify problems and initiate appropriate corrective action
ensure continual improvement of quality, service, and cleanliness
identifies and develops internal candidates for management and shift lead positions