General Manager - MI

QDOBA Mexican Eats is a rapidly growing fast casual restaurant chain specializing in Mexican-style cuisine with a commitment to quality, flavor, and customer experience. Founded with a passion for fresh ingredients and bold flavors, QDOBA prides itself on creating a vibrant and welcoming atmosphere that brings people together to enjoy delicious and customizable meals. As a company, QDOBA is devoted to fostering an inclusive, diverse, and innovative work culture where employees are empowered to grow both personally and professionally. With multiple locations across the United States and a strong community focus, QDOBA continues to expand its footprint by delivering exceptional dining experiences and maintaining high standards of food safety, service, and cleanliness.

The role of Restaurant General Manager at QDOBA encompasses the overall management and smooth operation of a QDOBA restaurant. This position is responsible for not only preserving the company’s brand values but also leading the team to success through excellent guest service, food quality, and operational excellence. The General Manager will play a crucial role in maintaining a people- and guest-centric culture that promotes employee development, ensures compliance with all regulatory requirements, and meets sales goals. This is a full-time position offering an annual salary between $56,650 and $64,375. The successful candidate will be expected to lead by example, delivering fast and accurate service, coaching and evaluating staff, managing food and labor costs efficiently, and overseeing catering sales initiatives. Additionally, the General Manager must ensure a safe working environment and strive for continual improvement in quality, service, and cleanliness.

Daily responsibilities include managing employee performance through effective training and coaching programs, handling guest questions and concerns with professionalism, and driving profitable sales growth by participating in marketing efforts. The General Manager will be instrumental in recruiting, hiring, and retaining talented employees while reducing turnover by fostering a positive and motivating workplace environment. This role also involves close collaboration with the leadership team to meet and exceed sales targets, monitoring inventory levels and placing orders when needed, and ensuring strict adherence to company policies and labor laws. Critical problem-solving skills and the ability to anticipate operational challenges are essential for driving corrective actions promptly.

QDOBA values integrity, ethical behavior, and accountability, and the ideal candidate will reflect these values while supporting long-term business growth. This position requires the ability to lift equipment weighing up to 50 lbs, effective communication skills both verbal and written, and the flexibility to work in a fast-paced environment. Candidates must be at least 18 years old with a high school diploma or equivalent, and have at least five years of quick-service restaurant experience with two or more years in a leadership capacity. A valid driver’s license is also required, particularly if opting to deliver catering orders. QDOBA offers benefits including medical, dental, vision insurance, 401k, paid time off, and tuition reimbursement, supporting employees in their personal and professional development while ensuring their well-being. Overall, the Restaurant General Manager position at QDOBA is essential for maintaining operational excellence and strengthening the brand’s reputation for exceptional guest experiences.