General Manager - MI

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $56,650.00 - $64,375.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401k
PTO
Tuition Reimbursement

Job Description

QDOBA Mexican Eats is a well-established fast-casual restaurant chain known for its flavorful, customizable Mexican cuisine and commitment to quality ingredients and excellent customer experiences. Recognized for its innovative menu offerings and strong community presence, QDOBA operates numerous locations across the United States, delivering a blend of authentic flavors with modern convenience. The brand prides itself on fostering a vibrant, inclusive workplace culture that embraces diversity and supports career growth for its team members. QDOBA's operational philosophy focuses on creating an engaging guest centric environment, ensuring every visitor receives prompt service, tasty meals, and a positive dining experience.

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Job Requirements

  • At least 18 years old
  • High school diploma or equivalent
  • 5+ years QSR experience with 2+ years in a leadership position
  • Valid driver's license
  • Ability to lift equipment and cases weighing 10-50 lbs
  • Ability to speak and hear clearly on telephone and in person
  • Ability to operate a computer such as desktop or tablet

Job Qualifications

  • High school diploma or equivalent
  • 5+ years QSR experience with 2+ years in a leadership position
  • Excellent prioritization, interpersonal, problem-solving, and collaboration skills
  • Effective verbal and written communication skills
  • Highly motivated and organized
  • Demonstrates integrity and ethical behavior
  • Comfortable working in a fast-paced environment
  • Proven ability to recruit, hire, coach, train and motivate employees
  • Must have a valid driver's license

Job Duties

  • Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
  • Train, develop, coach, and evaluate employee performance
  • ensure systems for training employees are fully implemented and followed
  • Maximize store sales goals versus budget, including participation in marketing programs
  • Oversee and partner on increasing catering sales
  • Train, monitor, and reinforce food safety procedures
  • Work with the leadership team to meet sales goals
  • Manage food and labor costs
  • Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations
  • Monitor food inventory levels and order product when necessary
  • Manage and maintain safe working conditions
  • Manage employees in a manner that encourages them to grow with the company and reduce turnover
  • Focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth
  • Responsible for the new hire life cycle including the interview and selection process along with proper training
  • Anticipate and identify problems and initiate appropriate corrective action
  • Ensure continual improvement of quality, service, and cleanliness
  • Identify and develop internal candidates for management and shift lead positions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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