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General Manager - Marketplace Café - King of Prussia

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $57,000.00 - $91,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom, Inc. is a leading fashion specialty retailer known for its commitment to exceptional customer service, offering a broad range of products including clothing, shoes, beauty products, and accessories. Established over a century ago, Nordstrom has grown into a trusted brand with numerous locations across the United States and Canada. The company prides itself on creating an inclusive and engaging shopping experience, blending innovative retail strategies with a strong customer focus. Nordstrom values its employees as its greatest asset and provides them with comprehensive support and career development opportunities, fostering a work culture centered on growth, teamwork, and excellence.

This Management role at Nordstrom involves being both an empowering leader and a consummate teacher, responsible for driving the success of a retail unit. As a Manager in Training, you'll complete an extensive program designed to immerse you in the operational and leadership aspects of managing a successful Nordstrom department. The role demands overseeing hiring, training, and motivating a team to deliver outstanding customer service consistently. Additionally, you will ensure compliance with company policies, maintain high levels of productivity, and control operational costs. With a flexible schedule required, this position offers a dynamic and fast-paced environment ideal for individuals passionate about the food and beverage or retail industries.

The pay range for this managerial position is between $57,000 and $91,000 annually, reflecting location, relevant knowledge, skills, and experience. Candidates may also be eligible for performance-based incentives or bonuses, enhancing the overall compensation package. Nordstrom’s commitment to employees extends beyond wages, providing a robust suite of benefits including medical, vision, dental, life, and disability insurance, as well as retirement savings plans, paid time off, holidays, and merchandise discounts. This employment opportunity is designed for those seeking to grow their career within a reputable and supportive company environment while contributing to the delivery of exceptional customer experiences that Nordstrom is known for.

Nordstrom is an equal opportunity employer dedicated to diversity and inclusion. The company offers accommodations for applicants with disabilities and abides by legal standards regarding employment, including background checks where applicable. As a manager, you will play a critical role in maintaining Nordstrom’s standards for service excellence and operational efficiency. This makes the role not only pivotal to the company���s success but also an excellent stepping stone for aspiring leaders in retail management. Embrace this challenging yet rewarding position that combines leadership, operational expertise, and customer-focused strategies to drive both personal and organizational success.

Job Requirements

  • Minimum 2 years of full-service, upscale restaurant or retail management experience
  • Valid food handler's card if required by locale
  • Ability to work a flexible schedule including weekends and holidays
  • Strong written and verbal communication skills
  • Basic accounting knowledge
  • Commitment to providing excellent customer service
  • Career ambitions in a fast-paced retail or food and beverage environment

Job Qualifications

  • Minimum 2 years of full-service, upscale restaurant or retail management experience
  • Strong written and verbal communication skills
  • Basic accounting skills
  • Ability to work a flexible schedule
  • Career ambitions in the fast-paced food, beverage, or retail industry
  • Valid food handler's card as required by local and state regulations
  • Demonstrated leadership and team management capabilities

Job Duties

  • Complete a comprehensive Manager in Training program that covers all aspects of running a successful unit
  • Hire, train, manage and motivate a crew to consistently deliver exceptional customer service
  • Support unit success by ensuring customer satisfaction, compliance with company procedures, and maintaining high productivity while controlling costs
  • Oversee daily operations to meet company standards and goals
  • Foster a positive, collaborative work environment to develop team members
  • Implement strategies to optimize operational efficiency and cost management
  • Monitor and address any issues related to staff performance or customer experience

Job Criteria

Experience

Mid Level (3-7 years)


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