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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Ziggi's Coffee is a vibrant and community-focused coffee shop known for its dedication to quality, excellent customer service, and fostering a welcoming environment for both customers and staff. As a rapidly growing brand in the specialty coffee industry, Ziggi's Coffee prides itself on creating a positive and inclusive workplace culture that supports employee growth and promotes leadership development. Ziggi's Coffee operates multiple locations, each designed to provide a consistent and memorable experience through premium coffee beverages and exceptional guest service.
The role of the General Manager at Ziggi's Coffee is pivotal to the success of each store location. Thi... Show More
The role of the General Manager at Ziggi's Coffee is pivotal to the success of each store location. Thi... Show More
Job Requirements
- 1-2 years of leadership experience in a coffee shop, cafe, or fast-paced hospitality environment
- strong knowledge of coffee service operations, drink preparation, and guest experience standards
- demonstrated success in leading, coaching, and developing teams
- comfortable managing labor goals, scheduling, and inventory
- excellent communicator with the ability to stay calm, clear, and effective under pressure
- passionate about creating a positive team culture and growing others
Job Qualifications
- 1-2 years of leadership experience in a coffee shop, cafe, or fast-paced hospitality environment
- strong knowledge of coffee service operations, drink preparation, and guest experience standards
- demonstrated success in leading, coaching, and developing teams
- comfortable managing labor goals, scheduling, and inventory
- excellent communicator with the ability to stay calm, clear, and effective under pressure
- passionate about creating a positive team culture and growing others
Job Duties
- Lead all store operations to ensure a consistent, high-quality guest experience
- provide clear, ongoing feedback to team members to promote growth, accountability, and performance
- interview, onboard, and train new staff in alignment with company values and standards
- write and maintain employee schedules while managing labor goals and shift coverage needs
- oversee inventory levels, ordering, and waste reduction practices
- maintain store cleanliness, organization, and compliance with food safety standards
- drive team performance by reviewing guest feedback, quality audits, and service metrics
- communicate effectively with owners, leadership, and staff to ensure alignment and clarity
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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