
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Bonus opportunities
growth opportunities
Supportive team environment
Job Description
La Madeleine French Bakery & Cafe is a celebrated dining establishment known for its commitment to authentic French cuisine made from simple, fresh ingredients. This vibrant chain of cafes prides itself on delivering not just food but genuine hospitality, creating warm, inviting environments reminiscent of French country bakeries. La Madeleine offers a diverse menu filled with delicious pastries, soups, salads, and savory items, all crafted to provide guests with a memorable dining experience. The company values community, quality, and tradition, fostering a culture where team members feel connected, supported, and inspired to excel. With locations across the United States, La Madeleine has established itself as a beloved spot for locals and visitors alike who seek comfort food with a sophisticated twist.
As a General Manager at La Madeleine French Bakery & Cafe, you will play a pivotal role in leading this cherished brand to continued success. This full-time position centers on overseeing all aspects of daily operations within the cafe, ensuring that each team member delivers exceptional service while upholding the brand’s high standards of quality and hospitality. You will serve as the heart of the cafe, inspiring a motivated, cohesive team that shares a passion for excellence and authentic French flavors. Your leadership will influence both guest satisfaction and operational efficiencies, making you a key player in maintaining La Madeleine’s reputation for outstanding dining experiences.
The role offers competitive pay plus bonus opportunities and comprehensive benefits including health, dental, and vision insurance options. Additionally, the work schedule allows for a balanced lifestyle with no late nights, as the cafe closes by 9 pm. La Madeleine invests in the growth of its employees, offering ample opportunities for career advancement within a supportive environment where your insights and voice are valued.
In this leadership role, you will be responsible for driving operational success by maintaining high standards of cleanliness, safety, and organization. You will oversee key financial metrics such as labor, food, and overall controllable costs to achieve budget goals while actively contributing to revenue growth through targeted marketing initiatives and community engagement. Coaching and developing your team members will be essential, as you set expectations, provide constructive feedback, and foster career development pathways. Recruiting and onboarding top talent will also fall under your purview to build a strong, family-like team culture.
The General Manager position requires a strong leader with at least three years of restaurant general management experience, preferably in fast casual or full-service environments. Financial acumen is crucial, alongside excellent communication and problem-solving abilities. A passion for hospitality and a genuine desire to create memorable guest experiences will enable you to thrive in this role. Flexibility in scheduling, including weekends and holidays, and a ServSafe certification or the ability to obtain one are also necessary.
Working at La Madeleine means joining a company that values diversity, inclusion, and respect for all individuals. The organization maintains a welcoming work environment free from discrimination and harassment in any form. Candidates should be ready to meet physical demands such as standing, bending, lifting, and working in a moderately noisy environment. Background checks are part of the hiring process to ensure compliance with all applicable laws and regulations. By joining La Madeleine, you will become part of a passionate team dedicated to culinary excellence and heartfelt hospitality where your leadership makes a meaningful difference each day.
As a General Manager at La Madeleine French Bakery & Cafe, you will play a pivotal role in leading this cherished brand to continued success. This full-time position centers on overseeing all aspects of daily operations within the cafe, ensuring that each team member delivers exceptional service while upholding the brand’s high standards of quality and hospitality. You will serve as the heart of the cafe, inspiring a motivated, cohesive team that shares a passion for excellence and authentic French flavors. Your leadership will influence both guest satisfaction and operational efficiencies, making you a key player in maintaining La Madeleine’s reputation for outstanding dining experiences.
The role offers competitive pay plus bonus opportunities and comprehensive benefits including health, dental, and vision insurance options. Additionally, the work schedule allows for a balanced lifestyle with no late nights, as the cafe closes by 9 pm. La Madeleine invests in the growth of its employees, offering ample opportunities for career advancement within a supportive environment where your insights and voice are valued.
In this leadership role, you will be responsible for driving operational success by maintaining high standards of cleanliness, safety, and organization. You will oversee key financial metrics such as labor, food, and overall controllable costs to achieve budget goals while actively contributing to revenue growth through targeted marketing initiatives and community engagement. Coaching and developing your team members will be essential, as you set expectations, provide constructive feedback, and foster career development pathways. Recruiting and onboarding top talent will also fall under your purview to build a strong, family-like team culture.
The General Manager position requires a strong leader with at least three years of restaurant general management experience, preferably in fast casual or full-service environments. Financial acumen is crucial, alongside excellent communication and problem-solving abilities. A passion for hospitality and a genuine desire to create memorable guest experiences will enable you to thrive in this role. Flexibility in scheduling, including weekends and holidays, and a ServSafe certification or the ability to obtain one are also necessary.
Working at La Madeleine means joining a company that values diversity, inclusion, and respect for all individuals. The organization maintains a welcoming work environment free from discrimination and harassment in any form. Candidates should be ready to meet physical demands such as standing, bending, lifting, and working in a moderately noisy environment. Background checks are part of the hiring process to ensure compliance with all applicable laws and regulations. By joining La Madeleine, you will become part of a passionate team dedicated to culinary excellence and heartfelt hospitality where your leadership makes a meaningful difference each day.
Job Requirements
- 3+ years of restaurant general management experience
- Proven leadership and team retention skills
- Strong financial management with P&L experience
- Excellent communication and problem-solving capabilities
- Passion for hospitality and guest service
- Ability to work weekends, holidays, and various shifts
- ServSafe certification or willingness to obtain
Job Qualifications
- 3+ years of restaurant general management experience (fast casual or full-service preferred)
- Proven ability to lead, motivate, and retain a high-performing team
- Strong financial acumen with profit and loss management experience
- Excellent communication, problem-solving, and organizational skills
- Passion for hospitality and creating memorable guest experiences
- Flexibility to work weekends, holidays, and varied shifts
- ServSafe certification or ability to obtain
Job Duties
- Oversee daily cafe operations including opening and closing procedures
- Maintain high levels of cleanliness, organization, and safety
- Conduct regular walkthroughs and audits to ensure consistency and compliance
- Monitor and analyze key metrics to boost revenue and profitability
- Manage labor, food, and controllable costs to meet budget goals
- Execute local marketing initiatives and build community relationships
- Inspire your team by modeling excellence in service and accountability
- Set clear expectations, provide feedback, and create pathways for growth
- Recruit, interview, and onboard top talent to build a strong, cohesive team
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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