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General Manager: Lead Operations & Strategy

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $57,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
performance bonuses
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
collaborative work environment

Job Description

Our client is a leading global restaurant company based in Louisville renowned for its commitment to delivering exceptional dining experiences and high-quality service. This company has established a strong presence in the restaurant industry by focusing on customer satisfaction, innovative dining concepts, and a collaborative work environment. With numerous locations and a dynamic team dedicated to excellence, the organization prioritizes creating an engaging atmosphere for both guests and employees. As a hallmark of its success, this company invests in the professional growth of its team members and fosters a culture of respect, inclusivity, and continuous improvement.

The Restaurant Manager role is a critical leadership position responsible for overseeing the daily operations of a bustling restaurant. Reporting to the area management team, the Restaurant Manager ensures that every aspect of the venue, from guest service to team supervision, operates smoothly and efficiently. This position is ideal for a seasoned professional with over five years of experience in restaurant management who is passionate about leading and developing a high-performing team. The role requires a hands-on approach to managing staff performance, driving compliance with company policies, maintaining stringent quality control standards, and enhancing overall customer satisfaction.

This salaried position offers a competitive annual salary ranging from $57,000 to $70,000, complemented by performance-based bonuses. The Restaurant Manager will lead efforts to uphold health and safety regulations, ensure consistency in food and service quality, and manage day-to-day operational challenges such as inventory, scheduling, and budget adherence. Collaboration with kitchen and front-of-house teams is essential, along with the ability to inspire and motivate a diverse workforce. Successful candidates will be adept at using their leadership skills to resolve conflicts, implement training programs, and reinforce a strong guest-centric culture.

Working in this role means being part of a company that values teamwork and individual contribution equally. The Restaurant Manager has a direct impact on guest satisfaction metrics and business performance, positioning them as a key player in driving the restaurant's success within a competitive market. The position demands a proactive leader with excellent communication and organizational skills who thrives in a fast-paced environment and embraces the challenges and rewards of managing a successful restaurant operation.

Job Requirements

  • bachelor's degree preferred
  • 5+ years of restaurant management experience
  • strong leadership capabilities
  • excellent communication skills
  • knowledge of compliance and quality standards
  • ability to manage teams and operations effectively
  • passion for guest satisfaction

Job Qualifications

  • minimum of 5 years experience in restaurant management
  • strong leadership and interpersonal skills
  • proven ability to manage and develop teams
  • knowledge of health and safety regulations
  • excellent communication and organizational abilities
  • ability to work in a fast-paced environment

Job Duties

  • oversee daily restaurant operations
  • provide exceptional guest service
  • manage team performance
  • ensure compliance with company policies and health regulations
  • maintain quality control standards
  • handle inventory management and scheduling
  • implement training and development programs

Job Criteria

Experience

Expert Level (7+ years)


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