General Manager (Katy)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
performance bonuses

Job Description

Beans & Brews Coffee House is a renowned coffeehouse chain that prides itself on offering high-quality coffee and exceptional customer service. With a reputation for creating a welcoming environment for both customers and employees, Beans & Brews emphasizes career growth and long-term commitment. This company not only delivers great coffee but also nurtures talents who aspire to take on leadership roles within the organization. Their commitment to employee development makes them an attractive workplace for professionals looking to build a meaningful career in the coffeehouse industry. Beans & Brews is dedicated to fostering a supportive, inclusive, and growth-oriented workplace culture that aligns with their mission and values.

The General Manager role at Beans & Brews Coffee House is a pivotal position designed for career-minded individuals eager to grow within the company. This full-time role demands a minimum commitment of 40 to 45 hours per week and involves overseeing the entire operations of a single Beans & Brews location. The General Manager acts as the cornerstone of the store's success, ensuring that every aspect of the operation runs smoothly while embodying the values and standards of Beans & Brews. From leading a diverse team to enforcing company policies and maintaining high-quality customer experiences, the General Manager plays a vital role in driving operational excellence.

This position requires a positive, friendly, and confident individual with a passion for leadership, training, and communication. The successful candidate will be responsible for managing all facets of the store's day-to-day activities, including performing duties typical of a barista, shift leader, and assistant manager. By doing so, the General Manager stays connected to all operational levels and sets a strong example for the team. Additionally, they are expected to train and support their crew while upholding the operational policies and mission guidelines established by Beans & Brews.

A significant responsibility of the General Manager is to ensure that all company policies and procedures are thoroughly understood and consistently applied. This includes regular training, implementation, and assessment of operations to meet management objectives and maintain the integrity of the Beans & Brews brand. The General Manager also serves as a professional role model, inspiring team members and cultivating a productive and motivated work environment. This role is ideal for those with long-term career goals who aspire to be part of the Beans & Brews Management Team and who wish to grow their leadership skills in the dynamic and customer-focused coffeehouse industry.

Job Requirements

  • minimum 40-45 hours availability per week
  • ability to manage a team effectively
  • prior experience in a customer service role
  • excellent interpersonal skills
  • reliable and professional demeanor
  • willingness to uphold and enforce company policies
  • enthusiasm for training and development

Job Qualifications

  • positive and confident personality
  • strong leadership and communication skills
  • experience in retail or food service management preferred
  • ability to perform duties of barista, shift leader, and assistant manager
  • knowledge of operational procedures and policy enforcement
  • strong organizational and multitasking abilities
  • commitment to career growth within Beans & Brews

Job Duties

  • manage daily operations of Beans & Brews location
  • lead and train store staff including baristas, shift leaders, and assistant managers
  • enforce and uphold Beans & Brews operations and policies
  • maintain high levels of customer service and satisfaction
  • promote a positive and professional store environment
  • conduct regular assessments and training to ensure compliance with company standards
  • represent Beans & Brews professionally within the local community

Job Criteria

Experience

Mid Level (3-7 years)


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