Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,800.00 - $88,600.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Vision Insurance
performance bonuses
Professional development opportunities
Job Description
This esteemed hotel is a well-established entity in the hospitality industry, dedicated to providing impeccable service and memorable experiences to its guests. Known for its excellent customer service, luxurious accommodations, and a broad spectrum of amenities, the hotel operates with a commitment to quality and excellence. The company places strong emphasis on developing a positive work culture that values teamwork, professionalism, and guest satisfaction. With a diversified portfolio encompassing multiple operational departments including hotel operations, food and beverage service, sales, engineering, human resources, and accounting, the hotel prides itself on a comprehensive management approach that ensures smooth, efficient, and guest-focused... Show More
Job Requirements
- high school diploma or equivalent
- minimum 3 years' experience in hotel operations or food and beverage management
- strong communication skills
- proficiency in Microsoft Suite
- knowledge of employment laws
- ability to work under pressure
- professional demeanor
- ability to lead and participate in team meetings
- willingness to travel occasionally
- regular attendance
- physical ability to sit, stand, walk and lift 15 pounds
Job Qualifications
- bachelor's degree in hotel management or related business field preferred
- minimum 3 years' experience in rooms and/or food and beverage functions
- strong business communication skills verbal and written
- strong presentation skills and ability to lead team at leadership and hourly level
- knowledge of federal, state and local employment laws and regulations
- proven record of commitment and professionalism in a 24/7 operation
- professional image
- basic computational ability
- ability to maintain relationships and confidentiality
- ability to handle high-pressure situations calmly
Job Duties
- practice a culture of guest service in all you do
- promote courtesy, goodwill and a positive attitude in each encounter
- anticipate guest needs and respond promptly
- resolve guest complaints ensuring satisfaction
- coordinate special programs and functions to improve guest service
- work cooperatively with fellow associates
- lead the executive committee to attain property goals
- develop and assure achievement of hotel revenues and profits using forecasting and P&L management
- ensure property compliance across all departments
- maintain product quality to maximize revenue
- coach and develop leaders to exceed performance expectations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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