Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
performance-based incentives
Job Description
The International House of Pancakes (IHOP) is a globally recognized restaurant chain known for its welcoming atmosphere, diverse menu offerings, and commitment to delivering memorable dining experiences. Established with a rich history and a dedication to quality, IHOP has grown into a beloved destination for breakfast lovers and casual diners alike. With a commitment to customer satisfaction and operational excellence, IHOP continues to maintain a strong presence in the competitive restaurant industry by focusing on innovation, community engagement, and superior service standards.
Joining IHOP as a General Manager offers an exciting leadership opportunity for candidates passionate about restaurant management and team development. The General Manager serves as the cornerstone of IHOP’s operational success by overseeing all facets of restaurant operations, including staffing, budgeting, and guest relations. This role requires a dynamic leader who can cultivate a motivated workforce, implement strategic initiatives to stimulate growth, and manage daily processes efficiently. The ideal candidate will possess strong financial acumen to manage costs and maximize profitability, as well as exceptional interpersonal skills to foster a productive and positive work environment.
As a General Manager at IHOP, you will be responsible for recruiting, training, and leading a team of dedicated professionals, ensuring they are equipped to provide outstanding service and maintain compliance with company policies and health regulations. You will monitor essential performance indicators, analyze sales and labor metrics, and make data-driven decisions that enhance operational efficiency. Handling customer inquiries and resolving concerns with professionalism will be paramount to sustaining high customer satisfaction levels. This position demands flexibility with working hours, including evenings, weekends, and holidays, with a focus on peak operational periods.
IHOP offers a robust and supportive work environment where career growth is encouraged through comprehensive training programs and mentorship. Employees benefit from competitive pay, health and wellness programs, retirement plans, and other valuable benefits that contribute to holistic well-being and job satisfaction. This role is tailored for a proactive, adaptive leader eager to contribute to the ongoing success of a well-established brand and prepared to meet the physical demands of restaurant management.
Joining IHOP as a General Manager offers an exciting leadership opportunity for candidates passionate about restaurant management and team development. The General Manager serves as the cornerstone of IHOP’s operational success by overseeing all facets of restaurant operations, including staffing, budgeting, and guest relations. This role requires a dynamic leader who can cultivate a motivated workforce, implement strategic initiatives to stimulate growth, and manage daily processes efficiently. The ideal candidate will possess strong financial acumen to manage costs and maximize profitability, as well as exceptional interpersonal skills to foster a productive and positive work environment.
As a General Manager at IHOP, you will be responsible for recruiting, training, and leading a team of dedicated professionals, ensuring they are equipped to provide outstanding service and maintain compliance with company policies and health regulations. You will monitor essential performance indicators, analyze sales and labor metrics, and make data-driven decisions that enhance operational efficiency. Handling customer inquiries and resolving concerns with professionalism will be paramount to sustaining high customer satisfaction levels. This position demands flexibility with working hours, including evenings, weekends, and holidays, with a focus on peak operational periods.
IHOP offers a robust and supportive work environment where career growth is encouraged through comprehensive training programs and mentorship. Employees benefit from competitive pay, health and wellness programs, retirement plans, and other valuable benefits that contribute to holistic well-being and job satisfaction. This role is tailored for a proactive, adaptive leader eager to contribute to the ongoing success of a well-established brand and prepared to meet the physical demands of restaurant management.
Job Requirements
- Work a minimum of 50 hours a week with a schedule focusing primarily on Friday through Sunday 6-4 AM and the ability to work an evening shift as needed or when requested
- Ability to lift and carry trays of food and beverages typically up to 50 pounds
- Prolonged periods of standing and walking throughout the shift
- Frequent bending reaching and twisting
- Good hand-eye coordination
- Clear verbal communication to interact with people
- Ability to work in varying temperatures
Job Qualifications
- Bachelor's degree in business administration hospitality management or related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Proven track record of achieving business results driving sales growth and managing profitability
- Excellent communication negotiation and problem-solving skills
- Ability to work flexible hours including evenings weekends and holidays as needed
Job Duties
- Lead and manage all aspects of restaurant operations including staffing scheduling and budgeting to achieve business goals and targets
- Recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
- Ensure compliance with company policies procedures and standards as well as local health and safety regulations
- Implement strategies to drive sales growth enhance profitability and maximize operational efficiency
- Monitor analyze and manage key performance indicators such as sales trends labor costs and customer satisfaction to make data-driven decisions
- Handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
- Manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
