Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Benefits
Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
Financial planning services
training programs
mentorship opportunities
performance-based incentives
Bonuses
employee recognition programs
inclusive workplace
Customizable benefits
Job Description
IHOP is a globally recognized restaurant franchise famous for its breakfast menu, friendly service, and welcoming atmosphere. Established as a staple in casual dining, IHOP operates numerous locations that serve a wide variety of breakfast and meal options designed to provide customers with an enjoyable and satisfying dining experience. Known for its signature pancakes and diverse menu, the company emphasizes quality food, exceptional customer service, and community involvement. IHOP's reputation as a leading breakfast destination attracts families, friends, and individuals seeking a cozy environment for casual dining. Committed to growth and operational excellence, IHOP fosters a supportive workplace culture that encourages teamwork, innovation, and leadership development among its employees.
The role of General Manager at IHOP is a dynamic leadership opportunity responsible for overseeing all aspects of restaurant operations to achieve business success. The General Manager will lead staffing, scheduling, budgeting, and daily operations to meet and exceed business goals. This position requires an individual who is adept at recruiting, training, and developing a high-performing team within a positive and collaborative work environment. The General Manager will ensure compliance with company policies and local health and safety regulations while implementing strategies to boost sales, enhance profitability, and improve operational efficiency. With a focus on data-driven decision-making, the role involves monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction.
Beyond operational management, the General Manager at IHOP serves as the primary point of contact for guest interactions, handling inquiries and addressing complaints with professionalism and care to exceed guest expectations. They also manage inventory and supply chain processes to minimize waste and maximize profitability. The position demands strong leadership and interpersonal skills to inspire and motivate a diverse team, alongside excellent communication, negotiation, and problem-solving abilities.
IHOP offers a comprehensive benefits package aimed at holistic employee well-being and career advancement. This includes health insurance, wellness programs, flexible hours, paid time off, competitive pay, retirement plans, and financial planning services. Opportunities for growth through training programs, mentorship, and clear career paths are emphasized. The company values recognition and rewards performance through incentives and bonuses while fostering an inclusive and supportive workplace environment. The General Manager role requires the ability to work flexible hours, including evenings, weekends, and holidays, and demands physical stamina for tasks such as standing, walking, lifting, and manual dexterity. This leadership position at IHOP provides a unique chance to contribute meaningfully to a beloved restaurant brand while advancing one’s career in hospitality management.
The role of General Manager at IHOP is a dynamic leadership opportunity responsible for overseeing all aspects of restaurant operations to achieve business success. The General Manager will lead staffing, scheduling, budgeting, and daily operations to meet and exceed business goals. This position requires an individual who is adept at recruiting, training, and developing a high-performing team within a positive and collaborative work environment. The General Manager will ensure compliance with company policies and local health and safety regulations while implementing strategies to boost sales, enhance profitability, and improve operational efficiency. With a focus on data-driven decision-making, the role involves monitoring key performance indicators such as sales trends, labor costs, and customer satisfaction.
Beyond operational management, the General Manager at IHOP serves as the primary point of contact for guest interactions, handling inquiries and addressing complaints with professionalism and care to exceed guest expectations. They also manage inventory and supply chain processes to minimize waste and maximize profitability. The position demands strong leadership and interpersonal skills to inspire and motivate a diverse team, alongside excellent communication, negotiation, and problem-solving abilities.
IHOP offers a comprehensive benefits package aimed at holistic employee well-being and career advancement. This includes health insurance, wellness programs, flexible hours, paid time off, competitive pay, retirement plans, and financial planning services. Opportunities for growth through training programs, mentorship, and clear career paths are emphasized. The company values recognition and rewards performance through incentives and bonuses while fostering an inclusive and supportive workplace environment. The General Manager role requires the ability to work flexible hours, including evenings, weekends, and holidays, and demands physical stamina for tasks such as standing, walking, lifting, and manual dexterity. This leadership position at IHOP provides a unique chance to contribute meaningfully to a beloved restaurant brand while advancing one’s career in hospitality management.
Job Requirements
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles
- Strong leadership and interpersonal skills
- Proven track record of achieving business results, driving sales growth, and managing profitability
- Excellent communication, negotiation, and problem-solving skills
- Ability to work flexible hours, including evenings, weekends, and holidays
Job Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred
- Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team
- Proven track record of achieving business results, driving sales growth, and managing profitability
- Excellent communication, negotiation, and problem-solving skills
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed
Job Duties
- Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets
- Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration
- Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations
- Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency
- Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions
- Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations
- Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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