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General Manager IHOP 3574

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $75,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs

Job Description

IHOP, also known as the International House of Pancakes, is a renowned American multinational pancake house restaurant chain that specializes in breakfast foods. Founded in 1958, IHOP has grown to become a beloved dining establishment known for its extensive menu of pancakes, waffles, omelettes, and other breakfast favorites served throughout the day. As part of its commitment to quality service and customer satisfaction, IHOP prides itself on creating a welcoming and family-friendly atmosphere that invites guests to enjoy delicious meals in a comfortable setting. It operates numerous locations across the United States and internationally, making it a recognizable and trusted brand in the restaurant industry.

The General Manager role at IHOP is a pivotal leadership position responsible for overseeing all facets of restaurant operations to ensure a seamless and profitable business. This includes managing staffing, scheduling, budgeting, and driving sales growth. As the leader of a dedicated team, the General Manager recruits, trains, and develops staff while fostering a positive work environment that promotes teamwork and collaboration. Maintaining compliance with company policies and local health and safety regulations is also a key responsibility.

In this position, the General Manager implements strategic initiatives aimed at enhancing profitability, optimizing operational efficiency, and maximizing customer satisfaction. This includes monitoring and analyzing key performance indicators such as sales trends, labor costs, and guest satisfaction to make data-driven decisions. The role requires handling customer inquiries and concerns professionally to exceed guest expectations, managing inventory to control costs, and optimizing supply chain processes to minimize waste.

Candidates for this role should possess a strong leadership presence, capable of inspiring and motivating a diverse team to deliver outstanding service. The General Manager must demonstrate business acumen with proven experience in driving sales growth and managing profitability. Effective communication, negotiation, and problem-solving skills are essential for success. The position demands flexibility to work various shifts, including evenings, weekends, and holidays.

This career opportunity at IHOP offers a progressive path for those aspiring to grow in restaurant management within an inclusive and supportive work culture. The company provides robust training programs, career development opportunities, and competitive remuneration. Benefits include health insurance, wellness programs, paid time off, and more, emphasizing holistic employee well-being. If you are a strategic thinker with a passion for hospitality and team leadership, the General Manager role at IHOP is an excellent fit to advance your career in the restaurant industry.

Job Requirements

  • Bachelor's degree in business administration hospitality management or a related field preferred
  • Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
  • Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
  • Proven track record of achieving business results driving sales growth and managing profitability
  • Excellent communication negotiation and problem-solving skills
  • Ability to work flexible hours including evenings weekends and holidays as needed

Job Qualifications

  • Bachelor's degree in business administration hospitality management or a related field preferred
  • Minimum of 3-5 years of progressive experience in restaurant management including leadership roles
  • Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
  • Proven track record of achieving business results driving sales growth and managing profitability
  • Excellent communication negotiation and problem-solving skills
  • Ability to work flexible hours including evenings weekends and holidays as needed

Job Duties

  • Lead and manage all aspects of restaurant operations including staffing scheduling and budgeting
  • Recruit train and develop a high-performing team fostering a positive work environment and promoting teamwork and collaboration
  • Ensure compliance with company policies procedures and standards as well as local health and safety regulations
  • Implement strategies to drive sales growth enhance profitability and maximize operational efficiency
  • Monitor analyze and manage key performance indicators such as sales trends labor costs and customer satisfaction to make data-driven decisions
  • Handle customer inquiries concerns and complaints in a professional and effective manner striving to exceed guest expectations
  • Manage inventory levels control costs and optimize supply chain management to minimize waste and maximize profitability

Job Criteria

Experience

Mid Level (3-7 years)


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